Roy Lai Email & Phone Number
Assistant Manager Inflight Customer Service Delivery (Economy) @ Cathay Pacific
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Roy Lai Location
- Hong Kong
Roy Lai Work
- Assistant Manager Inflight Customer Service Delivery (Economy) @ (October 2021 - Present)
- Inflight Customer Service Delivery Specialist @ (June 2021 - October 2021)
- Flight Purser @ (November 2018 - June 2021)
- Inflight Customer Service Delivery Executive @ (May 2017 - June 2021)
- Flight Attendant @ (December 2010 - November 2018)
- Customer Service Officer @ (September 2010 - December 2010)
Roy Lai Education
- The Hong Kong Polytechnic University
Bachelor's degree (English Language and Literature, General)
2008-2010 - The Hong Kong Polytechnic University
Associate's degree (English Language and Literature, General)
2006-2008
Roy Lai Skills
- Adobe Photoshop
- Airlines
- Analytical Skills
- Assistants
- Attention to Detail
- Aviation
- Cantonese
- Chinese
- Clerical Skills
- Communication
- Corporate Events
- Creativity and Innovation
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Management
- First Aid
- Flight Attendant
- Flight Safety
- Intercultural Skills
- Interpersonal Skills
- Key Performance Indicators
- Management
- Microsoft Office
- Problem Solving
- Professional Services Industries
- Project Management
- Public Speaking
- Service Delivery
- Teamwork
- Time Management
- Window
Roy Lai Summary
- Roy Lai, based in Hong Kong, is currently a Assistant Manager Inflight Customer Service Delivery (Economy) at Cathay Pacific Airways. Roy Lai brings experience from previous roles at Cathay Pacific Airways. Roy Lai holds a 2008 - 2010 Bachelor's degree in English Language and Literature, General @ The Hong Kong Polytechnic University. With a robust skill set that includes Adobe Photoshop, Airlines, Analytical Skills, Assistants, Attention to Detail and more. Roy Lai has 2 emails and 1 mobile phone numbers on RocketReach.
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