Roy Fontaine Email & Phone Number
Head of Customer Service @ Zzoomm
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Roy Fontaine Location
- Wakefield, GB
Roy Fontaine Work
- Head of Customer Service @ (January 2026 - Present)
- Head of Customer Experience @ (August 2025 - January 2026)
- Head of Customer Service @ (January 2026 - Present)
- Head of Customer Experience @ (August 2025 - January 2026)
- Director Of Customer Service @ (August 2021 - January 2025)
- Director @ (December 2018 - April 2021)
- Head Of Operations @ (March 2018 - November 2018)
- Head of Retention @ (October 2011 - January 2018)
- Operations Director @ (October 2008 - October 2011)
Roy Fontaine Education
- Yorkshire Martyrs Collegiate School
Roy Fontaine Skills
- Account Management
- Analytical Skills
- Annual Budgeting
- BPO
- Business Analysis
- Business Development
- Business Planning
- Business Process Improvement
- Business Strategy
- Business Transformation
- Business-to-Business (B2B)
- CRM
- Call Center
- Call Centers
- Change Management
- Client Relations
- Coaching
- Contact Centers
- Cultural Transformation
- Culture Change
- Customer Experience
- Customer Loyalty
- Customer Retention
- Customer Satisfaction
- Customer Support
- E-Commerce
- Employee Engagement
- Financial Services
- Insurance
- Interpersonal Skills
- Leadership
- Managed Services
- Management
- Marketing
- Operational Excellence
- Operations Management
- Outsourcing
- Performance Improvement
- Performance Management
- Process Improvement
- Process Management
- Program Management
- Project Delivery
- Project Management
- Recruiting
- Relationship Management
- Risk Management
- Sales
- Service Delivery
- Service Management
- Sla
- Stakeholder Management
- Start-ups
- Strategy
- Team Leadership
- Team Management
- Telecommunications
- Training
- Training Delivery
- Vendor Management
- Workforce Management
- Microsoft Word
- Start Ups
Roy Fontaine Summary
- Roy Fontaine, based in Wakefield, GB, is currently a Head of Customer Service at Zzoomm. Roy Fontaine brings experience from previous roles at Zzoomm, BeFibre, FullFibre Limited and Foodhub. Roy Fontaine holds a Yorkshire Martyrs Collegiate School. With a robust skill set that includes Account Management, Analytical Skills, Annual Budgeting, BPO, Business Analysis and more. Roy Fontaine has 3 emails and 1 mobile phone numbers on RocketReach.
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