Roy Fontaine Email & Phone Number
Head of Customer Service @ Zzoomm
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Roy Fontaine Location
- Wakefield, GB
Roy Fontaine Work
- 2026 -now Head of Customer Service @
- 2025 -2026 Head of Customer Experience @
- 2026 -now Head of Customer Service @
- 2025 -2026 Head of Customer Experience @
- 2021 -2025 Director Of Customer Service @
- 2018 -2021 Director @
- 2018 -2018 Head Of Operations @
- 2011 -2018 Head of Retention @
- 2008 -2011 Operations Director @
Roy Fontaine Education
- Yorkshire Martyrs Collegiate School
Roy Fontaine Skills
- Call Center
- Contact Centers
- Change Management
- Operations Management
- Outsourcing
- Customer Experience
- Business Process Improvement
- Call Centers
- Employee Engagement
- Leadership
- Vendor Management
- Performance Management
- Coaching
- Strategy
- Process Improvement
- Workforce Management
- Stakeholder Management
- Marketing
- Start-ups
- Sla
- Account Management
- Business Transformation
- CRM
- Business Development
- Service Delivery
- Management
- Customer Satisfaction
- Process Management
- Training Delivery
- Business Analysis
- Telecommunications
- Project Delivery
- Team Management
- Sales
- Service Management
- Training
- Insurance
- Managed Services
- Project Management
- BPO
- Team Leadership
- Program Management
- Culture Change
- Recruiting
- Relationship Management
- Performance Improvement
- Business Strategy
- Customer Retention
- Financial Services
- Risk Management
- Microsoft Word
- Start Ups
Roy Fontaine Summary
- Roy Fontaine, based in Wakefield, GB, is currently a Head of Customer Service at Zzoomm. Roy Fontaine brings experience from previous roles at Zzoomm, BeFibre, FullFibre Limited and Foodhub. Roy Fontaine holds a Yorkshire Martyrs Collegiate School. With a robust skill set that includes Call Center, Contact Centers, Change Management, Operations Management, Outsourcing and more. Roy Fontaine has 3 emails and 1 mobile phone numbers on RocketReach.
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