Welcome to Echo-U We're an established contact centre creating growth for many of the UK's biggest brands by managing their customer relationships. We use leading industry technology and best practice with the art of conversation to represent our clients' brands exceptionally. Established in 2001 we've become the UK's leading contact centre in many sectors working with the likes of first direct, National Careers Service, Sky, Sage and DPD the award winning parcel delivery company and the UK's leading Sports Fashion Retailer. We deliver bespoke solutions for customer contact including: Inbound support Voice and web-chat customer service, technical support, sales enquiries, advert response, help desk and support Outbound expertise Customer acquisition, destination tracking, RND conversion, outbound sales, customer retention, satisfaction and insight Technical solutions Real-time reporting, CRM design and build, data management, chat, email response, social media management Added value services Flexible overflow, disaster recovery, strategic consulting, in-sourcing and out-sourcing.
View Top Employees from Echo-U LtdWebsite | http://www.echo-u.co.uk |
Revenue | $8.2 million |
Employees | 158 (120 on RocketReach) |
Founded | 2001 |
Phone | +44 191 255 8797 |
Technologies |
JavaScript,
HTML,
PHP
+18 more
(view full list)
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Industry | Outsourcing/Offshoring, Business Services General, Lead Generation / B2B / B2C, Business Services, Outbound / Inbound Sales / Telemarketing, Outbound Lead and Appointment Generation, Customer Satisfaction / Retention / Incentivisation, Inbound Customer Care and Response Management, CRM Design and Build |
Web Rank | 5 Million |
Keywords | Customer Contact Center Services, Inbound Customer Service, Outbound Sales Services, Technical Solutions, Customer Acquisition, Customer Retention, Strategic Consulting |
Competitors | Answer4u, Engage Hub Ltd, Noetica, Outshine - B2B Telemarketing Specialists, openContact |
SIC | SIC Code 738 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 561 Companies, NAICS Code 56 Companies |
Looking for a particular Echo-U Ltd employee's phone or email?
The Echo-U Ltd annual revenue was $8.2 million in 2024.
Debbie Pearson is the Head of Service and Delivery of Echo-U Ltd.
120 people are employed at Echo-U Ltd.
The NAICS codes for Echo-U Ltd are [561, 56].
The SIC codes for Echo-U Ltd are [738, 73].