Ron Lofton Email & Phone Number
Product Support Manager @ UKG
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Ron Lofton Location
- Atlanta, GA, US
Ron Lofton Work
- Product Support Manager @ (November 2024 - Present)
- Manager (Escalation) Delivery Network @ (September 2014 - March 2022)
- Manager lll,Technical Support @ (April 2018 - April 2019)
- Manager ll, (Software) Technical Support @ (April 2016 - May 2018)
- Manager, (Software) Technical Support @ (September 2014 - August 2016)
- Call Center Manager,Software N.A. @ (May 2012 - May 2014)
- Field Service Manager, Northeast and Southeast Region @ (June 2002 - February 2011)
Ron Lofton Education
- Technology Center
Associates
2011-2012 - Durham Business Technical College
(Business)
- Edison Technical College
(Electronics)
- Los Angeles City College
(Computer Science)
Ron Lofton Skills
- Account Management
- Brand Loyalty
- CRM
- Call Center Administration
- Call Center Development
- Call Centers
- Cloud Computing
- Communication
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Retention
- Customer Retention and Satisfactions
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Delegation
- Documentation
- Enterprise Software
- Global Partner and Vendor Relationship Builder
- IT Hardware Support
- Incident Management
- Information Technology
- Key Performance Indicators
- Leadership
- Management
- Networking
- Outsourcing
- Problem Solving
- Professional Services
- Program Management
- Project Management
- Risk Management
- SaaS
- Salesforce.com
- Service Delivery
- Software Documentation
- Software Industry
- Solution Selling
- Strategic Leadership
- Support Management
- Team Building
- Team Development and Mentoring
- Team Leadership
- Team Management
- Team Performance
- Teamwork
- Technical Support
- Time Management
- Troubleshooting
- Vendor Management
- Java
- Microsoft Word
- Sales
Ron Lofton Summary
- Ron Lofton, based in Atlanta, GA, US, is currently a Product Support Manager at UKG. Ron Lofton brings experience from previous roles at Citrix. Ron Lofton holds a 2011 - 2012 Associates @ Technology Center. With a robust skill set that includes Account Management, Brand Loyalty, CRM, Call Center Administration, Call Center Development and more. Ron Lofton has 3 emails and 5 mobile phone numbers on RocketReach.
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