2016 -2018 Manager ll, (Software) Technical Support @
2014 -2016 Manager, (Software) Technical Support @
2012 -2014 Call Center Manager,Software N.A. @
2002 -2011 Field Service Manager, Northeast and Southeast Region @
Ron Lofton Education
Technology Center
Associates
2011-2012
Durham Business Technical College
(Business)
Edison Technical College
(Electronics)
Los Angeles City College
(Computer Science)
Ron Lofton Skills
Management
CRM
Call Centers
Project Management
Technical Support
Strategic Leadership
Enterprise Software
Team Building
Customer Satisfaction
SaaS
Troubleshooting
Vendor Management
Outsourcing
Solution Selling
Customer Retention
Networking
Professional Services
Customer Service
Risk Management
Brand Loyalty
Software Documentation
Salesforce.com
Program Management
Time Management
Team Development and Mentoring
Global Partner and Vendor Relationship Builder
Customer Retention and Satisfactions
Customer Loyalty
Java
Microsoft Word
Team Leadership
Sales
Ron Lofton Summary
Ron Lofton, based in Atlanta, GA, US, is currently a Product Support Manager at UKG. Ron Lofton brings experience from previous roles at Citrix. Ron Lofton holds a 2011 - 2012 Associates @ Technology Center. With a robust skill set that includes Management, CRM, Call Centers, Project Management, Technical Support and more. Ron Lofton has 4 emails on RocketReach.
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