2009 -2011 Training Manager and Client Liaison, Blackboard @
2007 -2009 Training Manager, Cox Communications @
2003 -2007 Master Coach and Sales Manager, Intuit @
Ron Cohen Education
The College at Brockport - SUNY, Brockport, NY
Bachelor of Arts (B.A.) (Child Psychology)
1991-1994
Ron Cohen Skills
Learning Management Systems
Coaching
Team Management
Customer Experience
Performance Management
Call Centers
Change Management
Outsourcing
Contact Centers
Service Delivery
Workforce Management
Call Center
HR Management
E-Learning
Program Management
Instructional Design
Curriculum Development
Leadership Development
Talent Management
Training
Organizational Development
Training Delivery
Soft Skills
Employee Training
Employee Engagement
Performance Improvement
Instructor-led Training
Transition Management
Career Development
Classroom Instruction
Management Development
Trainers
Mentoring
Emotional Intelligence
Workshop Facilitation
BPO
Situational Leadership
Needs Analysis
Feedback
Escalation
Performance Consulting
Performance Reviews
Team Performance
Metrics
Learning Solutions
Training Analysis
Performance Metrics
Transitions
Guiding
Call Center Development
Outsourcing Management
E Learning
Instructor Led Training
Ron Cohen Summary
Ron Cohen, based in Hertford, NC, US, is currently a Director of Global Learning at iGrafx. Ron Cohen brings experience from previous roles at Skillsoft, Sutherland Global Services and Sutherland. Ron Cohen holds a 1991 - 1994 Bachelor of Arts (B.A.) in Child Psychology @ The College at Brockport - SUNY, Brockport, NY. With a robust skill set that includes Learning Management Systems, Coaching, Team Management, Customer Experience, Performance Management and more. Ron Cohen has 2 emails and 2 mobile phone numbers on RocketReach.
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