Roger Akers Email & Phone Number
Chief Transformation Officer @ NAVEX Global
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Roger Akers Location
- Charlotte, NC, US
Roger Akers Work
- 2025 -now Chief Transformation Officer @
- 2012 -2025 SVP Global Contact Center Operations @
- 2008 -2012 VP of Operations @
- 2003 -2012 President @ GCSi
- 1999 -2002 Sr. VP of Operations and Strategic Planning @ Innovative Marketing Strategies
- 1993 -1999 VP Ops @ Telespectrum
Roger Akers Education
- University of Colorado at Boulder - Leeds School of Business
Bachelor of Science (Marketing)
1985-1988 - Terry Parker High School
Roger Akers Skills
- BPO
- Call Center
- Outbound
- Inbound
- Operations Management
- Management Consulting
- Offshore Operations
- Start-ups
- Start-up Consulting
- Turnaround Specialist
- Strategic Planning
- Workforce Management
- Inbound Marketing
- Leadership
- Process Improvement
- Change Management
- Telemarketing
- Sales Management
- Outsourcing
- Telecommunications
- Management
- Customer Satisfaction
- Offshoring
- Team Building
- Contact Centers
- Vendor Management
- Training
- Team Management
- Team Leadership
- Strategy
- Solution Selling
- Salesforce.com
- Sales Process
- Sales Operations
- Sales
- Customer Retention
- Executive Management
- Lead Generation
- New Business Development
- Performance Management
- Customer Experience
- Call Centers
- Call Center Development
- Account Management
- Business Development
- Business Process
- CRM
- Public Speaking
- Start Ups
- Start Up Consulting
- Project Management
- Research
- Project Planning
Roger Akers Summary
- Roger Akers, based in Charlotte, NC, US, is currently a Chief Transformation Officer at NAVEX. Roger Akers brings experience from previous roles at NAVEX, Global Contact Services, GCSi and Innovative Marketing Strategies. Roger Akers holds a 1985 - 1988 Bachelor of Science in Marketing @ University of Colorado at Boulder - Leeds School of Business. With a robust skill set that includes BPO, Call Center, Outbound, Inbound, Operations Management and more. Roger Akers has 2 emails and 2 mobile phone numbers on RocketReach.
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