Roger Akers Email & Phone Number
Managing Director, Japan @ NAVEX Global
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Roger Akers Location
- Charlotte, NC, US
Roger Akers Work
- Managing Director, Japan @ (August 2026 - Present)
- Chief Transformation Officer @ (November 2025 - Present)
- SVP Global Contact Center Operations @ (August 2012 - November 2025)
- VP of Operations @ (April 2008 - July 2012)
- President @ GCSi (October 2003 - July 2012)
- Sr. VP of Operations and Strategic Planning @ Innovative Marketing Strategies (January 1999 - January 2002)
- VP Ops @ Telespectrum (January 1993 - January 1999)
Roger Akers Education
- University of Colorado Boulder - Leeds School of Business
Bachelor of Science (Marketing)
1985-1988 - Terry Parker High School
Roger Akers Skills
- BPO
- Call Center
- Outbound
- Inbound
- Operations Management
- Management Consulting
- Offshore Operations
- Start-ups
- Start-up Consulting
- Turnaround Specialist
- Strategic Planning
- Workforce Management
- Inbound Marketing
- Leadership
- Process Improvement
- Change Management
- Telemarketing
- Sales Management
- Outsourcing
- Telecommunications
- Management
- Customer Satisfaction
- Offshoring
- Team Building
- Contact Centers
- Vendor Management
- Training
- Team Management
- Team Leadership
- Strategy
- Solution Selling
- Salesforce.com
- Sales Process
- Sales Operations
- Sales
- Customer Retention
- Executive Management
- Lead Generation
- New Business Development
- Performance Management
- Customer Experience
- Call Centers
- Call Center Development
- Account Management
- Business Development
- Business Process
- CRM
- Public Speaking
- Start Ups
- Start Up Consulting
- Project Management
- Research
- Project Planning
Roger Akers Summary
- Roger Akers, based in Charlotte, NC, US, is currently a Managing Director, Japan at NAVEX. Roger Akers brings experience from previous roles at NAVEX, Global Contact Services and GCSi. Roger Akers holds a 1985 - 1988 Bachelor of Science in Marketing @ University of Colorado Boulder - Leeds School of Business. With a robust skill set that includes BPO, Call Center, Outbound, Inbound, Operations Management and more. Roger Akers has 2 emails and 2 mobile phone numbers on RocketReach.
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