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Robyn Smith Location
Cape Town, WC, ZA
Robyn Smith Work
Director of Operations @ (February 2024 - Present)
Customer Experience and Engagement Executive @ (August 2022 - January 2024)
Senior Site Leader @ (June 2021 - August 2022)
Customer Operations Executive @ RCS (November 2013 - May 2021)
General Manager : Process Excellence and Operations @ (June 2012 - November 2013)
Associate Director: IT and Business Delevopment @ (August 2011 - June 2012)
Executive: Support Services @ (October 2008 - August 2011)
Executive @ (April 2007 - October 2008)
Operations Manager @ (September 2005 - April 2007)
Team Leader @ (January 2004 - September 2005)
Team Leader @ (September 2002 - December 2003)
Robyn Smith Education
Stellenbosch University
Diploma in Management
2011-2011
University of Cape Town
BSocSci (Economics, Human Resources)
1993-1998
Robyn Smith Skills
Management
Customer Service
Outsourcing
Contact Centers
Human Resources
Call Center
Account Management
Project Management
New Business Development
Team Management
Negotiation
Performance Management
Operations Management
Financial Services
Communication
Commercials
Time Management
Compliance
Quality Improvement
BPO
Sales
Team Building
Business Development
Microsoft Office
Operations
Process Improvement
Robyn Smith Summary
Robyn Smith, based in Cape Town, WC, ZA, is currently a Director of Operations at Concentrix. Robyn Smith brings experience from previous roles at HomeChoice, Amazon, RCS and WNS Global Services. Robyn Smith holds a 2011 - 2011 Diploma in Management @ Stellenbosch University. With a robust skill set that includes Management, Customer Service, Outsourcing, Contact Centers, Human Resources and more. Robyn Smith has 1 emails and 2 mobile phone numbers on RocketReach.
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