2022 -
2024 Customer Experience and Engagement Executive @
2021 -
2022 Senior Site Leader @
2013 -
2021 Customer Operations Executive @ RCS
2012 -
2013 General Manager : Process Excellence and Operations @
2011 -
2012 Associate Director: IT and Business Delevopment @
2008 -
2011 Executive: Support Services @
2007 -
2008 Executive @
2005 -
2007 Operations Manager @
2004 -
2005 Team Leader @
2002 -
2003 Team Leader @
Robyn Smith Education
University of Stellenbosch
Diploma in Management
2011
-
2011
University of Cape Town
BSocSci (Economics, Human Resources)
1993
-
1998
Robyn Smith Skills
Management
Customer Service
Outsourcing
Contact Centers
Human Resources
Call Center
Account Management
Project Management
New Business Development
Team Management
Negotiation
Performance Management
Operations Management
Financial Services
Communication
Commercials
Time Management
Compliance
Quality Improvement
BPO
Sales
Team Building
Business Development
Microsoft Office
Operations
Process Improvement
Robyn Smith Summary
Robyn Smith, based in Cape Town, WC, ZA, is currently a Director of Operations at Concentrix. Robyn Smith brings experience from previous roles at HomeChoice, Amazon, RCS and WNS Global Services. Robyn Smith holds a 2011 - 2011 Diploma in Management @ University of Stellenbosch. With a robust skill set that includes Management, Customer Service, Outsourcing, Contact Centers, Human Resources and more. Robyn Smith has 1 emails and 2 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.