Roberto Herrera Email & Phone Number
Division Vice President @ Alorica
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Roberto Herrera Location
- Valenzuela, NCR, PH
Roberto Herrera Work
- Division Vice President @ (April 2022 - Present)
- Vice President I Operations @ (April 2016 - April 2022)
- Senior Director Operations @ (April 2015 - March 2016)
- General Manager @ (July 2011 - April 2015)
- Service Delivery Manager @ NCO Group (January 2010 - July 2011)
- VP Operations @ Alphaomega Integrated Corporation (July 1994 - July 2006)
Roberto Herrera Education
- Ateneo de Manila University
Bachelor of Arts (AB) (Management Economics)
1990-1994
Roberto Herrera Skills
- BPO
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Call Center
- Call Centers
- Contact Centers
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Operations Management
- Outsourcing
- Performance Management
- Service Delivery
- Strategic Planning
- Team Leadership
- Training
- Vendor Management
- Workforce Management
- Microsoft Office
- Team Building
- Business Process Outsourcing Bpo
Roberto Herrera Summary
- Roberto Herrera, based in Valenzuela, NCR, PH, is currently a Division Vice President at Alorica. Roberto Herrera brings experience from previous roles at Alorica, Expert Global Solutions and NCO Group. Roberto Herrera holds a 1990 - 1994 Bachelor of Arts (AB) in Management Economics @ Ateneo de Manila University. With a robust skill set that includes BPO, Business Process Improvement, Business Process Outsourcing (BPO), Call Center, Call Centers and more. Roberto Herrera has 2 emails and 1 mobile phone numbers on RocketReach.
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