Roberto Herrera Email & Phone Number
Division Vice President @ Alorica
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Roberto Herrera Location
- Valenzuela, NCR, PH
Roberto Herrera Work
- 2022 -now Division Vice President @
- 2016 -2022 Vice President I Operations @
- 2015 -2016 Senior Director Operations @
- 2011 -2015 General Manager @
- 2010 -2011 Service Delivery Manager @ NCO Group
- 1994 -2006 VP Operations @ Alphaomega Integrated Corporation
Roberto Herrera Education
- Ateneo de Manila University
Bachelor of Arts (AB) (Management Economics)
1990-1994
Roberto Herrera Skills
- Call Center
- Customer Experience
- BPO
- Outsourcing
- Workforce Management
- Call Centers
- Team Leadership
- Customer Satisfaction
- Training
- Vendor Management
- Performance Management
- Operations Management
- Customer Retention
- Strategic Planning
- Contact Centers
- Service Delivery
- Business Process Improvement
- Microsoft Office
- Team Building
- Business Process Outsourcing Bpo
Roberto Herrera Summary
- Roberto Herrera, based in Valenzuela, NCR, PH, is currently a Division Vice President at Alorica. Roberto Herrera brings experience from previous roles at Alorica Philippines, Inc., Expert Global Solutions and NCO Group. Roberto Herrera holds a 1990 - 1994 Bachelor of Arts (AB) in Management Economics @ Ateneo de Manila University. With a robust skill set that includes Call Center, Customer Experience, BPO, Outsourcing, Workforce Management and more. Roberto Herrera has 2 emails and 1 mobile phone numbers on RocketReach.
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