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Robert Kinsella Location
California, United States
Robert Kinsella Work
Senior Manager of Customer Support and Success @ (November 2023 - Present)
Head of Customer Care @ Simple Things (October 2022 - November 2023)
Manager, Content Delivery @ (July 2021 - October 2022)
Manager Customer Support Services @ (April 2018 - July 2021)
Manager, Training and Agent Readiness @ (May 2016 - April 2018)
Supervisor, Customer Support @ (May 2014 - May 2016)
Customer Support Representative @ (May 2013 - May 2014)
Specialist and Mentor and In-Store Guest Trainer @ (May 2008 - May 2013)
Robert Kinsella Education
San José State University
Bachelor's degree (Sociology)
2001-2006
Robert Kinsella Skills
Troubleshooting
Customer Service Training
Jira
Communication
Analytical Skills
Training & Development
Customer Engagement
Coaching
Business Process Improvement
Project Management
Teamwork
Confluence
Customer Support
Knowledge Management
Software as a Service (SaaS)
iWork
OS X
Training
iLife
Customer Service
Mac OS
Leadership
Mac
iOS
Retail
iPhone
Apple Aperture
Customer Experience
Technical Support
iTunes
Management
Apple Certified
iPhoto
Mac OS X
Mac OS X Server
Time Management
iPad
Social Media
Customer Satisfaction
Aperture
Keynote
Action Oriented
Facebook
Computer Hardware
Creativity
iMovie
Microsoft Office
Microsoft Word
Photoshop
Adobe Photoshop
Robert Kinsella Summary
Robert Kinsella, based in California, United States, is currently a Senior Manager of Customer Support and Success at Pivotal. Robert Kinsella brings experience from previous roles at Simple Things, Palo Alto Networks, Nauto and GoPro. Robert Kinsella holds a 2001 - 2006 Bachelor's degree in Sociology @ San José State University. With a robust skill set that includes Troubleshooting, Customer Service Training, Jira, Communication, Analytical Skills and more. Robert Kinsella has 2 emails on RocketReach.
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