Robert Dunn Email & Phone Number
Head of Service Delivery @ FGH (Freemans Grattan Holdings)
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Robert Dunn Location
- Manchester, GB
Robert Dunn Work
- 2026 -now Head of Service Delivery @
- 2020 -2026 IT Service Manager @
- 2015 -2020 Service Delivery Manager @
- 2013 -2015 Service Level Manager @ Shop Direct Group
- 2011 -2013 Service Delivery Manager at Shop Direct Group Ltd @
- 2010 -2011 Major Incident Manager at DEFRA @
- 2008 -2011 Helpdesk Service Leader (tier 1) at DEFRA @
- 2007 -2008 Helpdesk Service Leader at ICI @
- 2005 -2007 Front Office Technical Analyst at Pfizer @
- 2004 -2005 Back Office Analyst at AstraZeneca @
Robert Dunn Education
- Ashton on Mersey School
Robert Dunn Skills
- Service Delivery Management
- Itil Service Design
- ITIL Certified
- Customer Relations
- Offshore Management
- Certified Agile Service Manager
- IT Outsourcing
- Service Desk
- ITIL
- Service Desk Management
- Customer Satisfaction
- Incident Management
- Team Management
- SLA Management
- Team Leadership
- Android Development
- Itil Service Transition
- Agile Service Management
- IT Operations
- Mentoring of Staff
- Service Level Management
- Change Management
- Customer Service
- Service Management
- Service Level Agreements
- Outsourcing
- Service Levels
- ITIL v3 Foundations Certified
- 3rd Party Relationships
- Service Improvement
- Service Delivery
- Major Incident Management
- Problem Management
- Project Delivery
- Performance Management
- IT Service Management
Robert Dunn Summary
- Robert Dunn, based in Manchester, GB, is currently a Head of Service Delivery at FGH (Freemans Grattan Holdings). Robert Dunn brings experience from previous roles at FGH (Freemans Grattan Holdings), The Very Group, Shop Direct Group and IBM. Robert Dunn holds a Ashton on Mersey School. With a robust skill set that includes Service Delivery Management, Itil Service Design, ITIL Certified, Customer Relations, Offshore Management and more. Robert Dunn has 1 emails on RocketReach.
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Top FGH (Freemans Grattan Holdings) Employees
Sherif Darwish
Head of Service Delivery
Epsom, GB
Richard Hornby
CFO
Manchester, England, GB
Paul Horsfield
Chief Commercial Officer (CCO)
Manchester, GB
Ann Steer
CEO
Manchester, GB
Sarah Brown
Head of Risk and Compliance
Halifax, GB
Melanie Unsal
Head of Merchandising
Manchester, GB
Jonathan Tinning
Director of People
Preston, England, GB
Susie Calvert
Chief Merchandising Officer
Bradford, GB
Matthew Grogan
Head of Media and Commercial Planning
Bradford, GB
David Thompson
Director of Technology
Kendal, GB
Olivia Corden
Head Of Merchandising
Leeds, GB
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