Robert Dunn Location

Manchester, GB

Robert Dunn Work

  • 2013 - 2015 Service Level Manager @ Shop Direct Group
  • 2011 - 2013 Service Delivery Manager at Shop Direct Group Ltd @ IBM
  • 2010 - 2011 Major Incident Manager at DEFRA @ IBM
  • 2008 - 2011 Helpdesk Service Leader (tier 1) at DEFRA @ IBM
  • 2007 - 2008 Helpdesk Service Leader at ICI @ IBM
  • 2005 - 2007 Front Office Technical Analyst at Pfizer @ IBM
  • 2004 - 2005 Back Office Analyst at AstraZeneca @ IBM

Robert Dunn Education

  • Ashton on Mersey School

Robert Dunn Skills

  • Service Delivery Management
  • Itil Service Design
  • ITIL Certified
  • Customer Relations
  • Offshore Management
  • Certified Agile Service Manager
  • IT Outsourcing
  • Service Desk
  • ITIL
  • Service Desk Management

Robert Dunn Summary

Robert Dunn, based in Manchester, GB, is currently a Head of Service Delivery at FGH (Freemans Grattan Holdings). Robert Dunn brings experience from previous roles at FGH (Freemans Grattan Holdings), The Very Group, Shop Direct Group and IBM. Robert Dunn holds a Ashton on Mersey School. With a robust skill set that includes Service Delivery Management, Itil Service Design, ITIL Certified, Customer Relations, Offshore Management and more. Robert Dunn has 1 emails on RocketReach.
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