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Laura Ross Location
Rotherham, GB
Laura Ross Work
2026 -now Head of Value Delivery Office (VDO) @
2022 -2026 Head of Customer Transformation @ Holland & Barrett
2021 -2022 Head of Multi Channel Development @ Holland & Barrett
2019 -2021 Transformation Design Assurance Lead @
2019 -2019 Transformation Adoption and Post Go Live Lead at O2 (Telefónica UK) @
2015 -2019 Senior Operations Development Manager @
2014 -2015 Multi-Channel Innovation Manager @
2013 -2014 Project Manager @
2012 -2013 Project Manager @
2010 -2012 Lead Business Analyst @
2009 -2010 Project Manager @
2007 -2009 Project Coordinator @
2006 -2007 Service Desk Team Leader @
Laura Ross Skills
PRINCE2
Service Delivery
Project Delivery
ITIL
Service Management
Telecommunications
Stakeholder Management
Data Center
Unified Communications
Service Desk
Customer Experience
Sla
Outsourcing
Managed Services
Process Improvement
Customer Service
Strategic Planning
SQL
Microsoft Office
Laura Ross Summary
Laura Ross, based in Rotherham, GB, is currently a Head of Value Delivery Office (VDO) at FGH (Freemans Grattan Holdings). Laura Ross brings experience from previous roles at Holland & Barrett and O2 (Telefónica UK). With a robust skill set that includes PRINCE2, Service Delivery, Project Delivery, ITIL, Service Management and more. Laura Ross has 1 emails and 3 mobile phone numbers on RocketReach.
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