Laura Ross Email & Phone Number
Head of Value Delivery Office (VDO) @ FGH (Freemans Grattan Holdings)
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Laura Ross Location
- Rotherham, GB
Laura Ross Work
- Head of Value Delivery Office (VDO) @ (March 2026 - Present)
- Head of Customer Transformation @ (March 2022 - March 2026)
- Head of Multi Channel Development @ (September 2021 - March 2022)
- Transformation Design Assurance Lead @ (October 2019 - September 2021)
- Transformation Adoption and Post Go Live Lead at O2 (Telefónica UK) @ (February 2019 - November 2019)
- Senior Operations Development Manager @ (February 2015 - February 2019)
- Multi-Channel Innovation Manager @ (May 2014 - February 2015)
- Project Manager @ (August 2013 - May 2014)
- Project Manager @ (June 2012 - August 2013)
- Lead Business Analyst @ (October 2010 - June 2012)
- Project Manager @ (September 2009 - October 2010)
- Project Coordinator @ (January 2007 - January 2009)
- Service Desk Team Leader @ (January 2006 - January 2007)
Laura Ross Skills
- PRINCE2
- Service Delivery
- Project Delivery
- ITIL
- Service Management
- Telecommunications
- Stakeholder Management
- Data Center
- Unified Communications
- Service Desk
- Customer Experience
- Sla
- Outsourcing
- Managed Services
- Process Improvement
- Customer Service
- Strategic Planning
- SQL
- Microsoft Office
Laura Ross Summary
- Laura Ross, based in Rotherham, GB, is currently a Head of Value Delivery Office (VDO) at FGH (Freemans Grattan Holdings). Laura Ross brings experience from previous roles at Holland & Barrett and O2 (Telefónica UK). With a robust skill set that includes PRINCE2, Service Delivery, Project Delivery, ITIL, Service Management and more. Laura Ross has 1 emails and 3 mobile phone numbers on RocketReach.
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