Rob Otoka Location
Hingham, MA, US
Rob Otoka Work
- 2024 - now Senior Director of Operations and Enablement @ RapidRatings
- 2020 - now Founder @ yVoC Consulting
- 2023 - 2024 Director of Operations and Enablement (Client Success and Delivery) @ RapidRatings
- 2022 - 2023 Senior Manager of Operations and Enablement @ RapidRatings
- 2014 - 2020 Senior Program Manager, Global Customer Operations @ Mimecast
- 2012 - 2014 Senior Client Engagement Specialist @ Mimecast
- 2010 - 2012 Senior Project Manager, Global Professional Services and Customer Support @ TomTom
- 2007 - 2010 Project Manager, Geospatial Technology Division @ Novara GeoSolutions - A CHA Company
Rob Otoka Education
- Bentley University
Bachelor of Science (Business Communication)
Rob Otoka Skills
- ChurnZero
- Customer Satisfaction
- Program Management
- Team Coordination
- Project Management
- Requirements Gathering
- Data Analysis
- Customer Relationship Management (CRM)
- Product Management
- Analytics
Rob Otoka Summary
Rob Otoka, based in Hingham, MA, US, is currently a Senior Director of Operations and Enablement at RapidRatings. Rob Otoka brings experience from previous roles at yVoC Consulting, RapidRatings and Mimecast. Rob Otoka holds a Bachelor of Science in Business Communication @ Bentley University. With a robust skill set that includes ChurnZero, Customer Satisfaction, Program Management, Team Coordination, Project Management and more. Rob Otoka has 3 emails on RocketReach.
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