Rob Kassel Email & Phone Number
EVP Global Customer Experience @ Kasisto, Inc.
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Rob Kassel Location
- Boston, MA, US
Rob Kassel Work
- 2025 -now EVP Global Customer Experience @
- 2025 -2025 VP Product Management @
- 2021 -2024 Senior Vice President Product Management @
- 2017 -2021 Head of Product Management, PureConnect @
- 2015 -2017 Director of New Products @
- 2013 -2015 Director, Product Management, Mobile @
- 2008 -2013 VP Product Management @ Holly Connects / West Interactive
- 2001 -2008 Senior Manager @ SpeechWorks / ScanSoft / Nuance
- 1999 -2001 Product Manager @ Wildfire Communications
- 1995 -1998 Product Manager @ Voice Processing Corporation / Voice Control Systems
Rob Kassel Education
- Massachusetts Institute of Technology
Ph.D. (Electrical Engineering and Science)
1990-1995 - Massachusetts Institute of Technology
S.M. (Electrical Engineering and Science)
1986-1990 - Massachusetts Institute of Technology
S.B. (Computer Science and Engineering)
1982-1986 - Stuyvesant High School 1979-1982
Rob Kassel Skills
- Product Marketing
- Solution Selling
- Customer Experience
- E Commerce
- Speech Recognition
- Home Automation
- Strategic Partnerships
- Human Factors
- Partner Management
- Call Center
- VoIP
- Product Requirements
- Channel Partners
- Start Ups
- DIY
- Telecommunications
- CTI
- Agile Methodologies
- Vendor Management
- Competitive Analysis
- Sales Enablement
- Sales Engineering
- Strategic Planning
- Strategy
- SIP
- Product Lifecycle Management
- IVR
- Mobile Applications
- Demand Generation
- Lighting
- Contact Centers
- Professional Services
- Program Management
- Microsoft Excel
- Cross Functional Team Leadership
- Product Management
- Go To Market Strategy
- Telephony
- Enterprise Software
- Speech Technology
- Business Alliances
- Software Engineering
- SaaS
- Product Development
- Product Launch
- Research
- Software Development
- Wireless
- Analytics
- Mobile Devices
- Pre Sales
- Software Project Management
- Cloud Computing
- Unified Communications
- Integration
- CRM
- Mobile Technology
- Software as a Service Saas
- Microsoft Office
- Public Speaking
- Social Media
- Software as a Service
Rob Kassel Summary
- Rob Kassel, based in Boston, MA, US, is currently a EVP Global Customer Experience at Kasisto AI. Rob Kassel brings experience from previous roles at IntelePeer, Kore.ai, Genesys and CallMiner. Rob Kassel holds a 1990 - 1995 Ph.D. in Electrical Engineering and Science @ Massachusetts Institute of Technology. With a robust skill set that includes Product Marketing, Solution Selling, Customer Experience, E Commerce, Speech Recognition and more. Rob Kassel has 3 emails and 1 mobile phone numbers on RocketReach.
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Rob Kassel
EVP Global Customer Experience
Boston, MA, US
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