Chief Customer Officer @ (March 2024 - January 2026)
SVP and Chief Customer Officer @ (January 2021 - March 2024)
Chief Customer Officer @ (December 2018 - January 2021)
Senior Vice President, Veritas Services and Support @ (December 2012 - December 2018)
Senior Vice President and Chief Customer Officer @ (December 2012 - December 2018)
Vice President, Global Technical Support @ (August 2013 - June 2015)
Senior Director, Global Technical Support @ (December 2012 - June 2015)
Customer Care and Operations Leader @ (August 2006 - January 2013)
VP and GM Payroll Services @ (January 2000 - January 2005)
Vice President @ (January 1987 - January 2000)
Rick Valentine Education
Miami University
Bachelor's degree
1979-1983
Rick Valentine Skills
Account Management
Attention to Detail
Business Intelligence
Business Process
Business Process Improvement
Business-to-Business (B2B)
CRM
Change Management
Cloud Computing
Communication
Consulting
Cross-functional Team Leadership
Customer Advocacy
Customer Experience
Customer Insight
Customer Interaction
Customer Loyalty
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Customer-Focused Service
Enterprise Software
Executive Management
Financial Accounting
Information Technology
Infrastructure
Key Performance Indicators
Leadership
Operations Management
Outsourcing
P&L Management
Process Improvement
Product Management
Professional Services
Public Speaking
Recruiting
Resource Allocation
Retention Strategies
SaaS
Software as a Service (SaaS)
Start-ups
Strategic Partnerships
Strategic Planning
Strategy
System Deployment
Team Building
Team Leadership
Technical Support
Vendor Management
Program Management
Business Analysis
New Business Development
Sales
Solution Selling
Human Resources
Support
Cross Functional Team Leadership
Services
Customer Relationship Management Crm
Salesforce.com
Start Ups
Software as a Service Saas
Sales Management
Disaster Recovery
Onboarding
Management
Project Management
Business to Business B2b
Project Management Office Pmo
Software as a Service
Customer Relationship Management
Business to Business
Project Management Office
Rick Valentine Summary
Rick Valentine, based in California, United States, is currently a Chief Operating Officer at Exterro. Rick Valentine brings experience from previous roles at Exterro, Quantum and Silver Peak. Rick Valentine holds a 1979 - 1983 Bachelor's degree @ Miami University. With a robust skill set that includes Account Management, Attention to Detail, Business Intelligence, Business Process, Business Process Improvement and more. Rick Valentine has 3 emails and 6 mobile phone numbers on RocketReach.
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