Rick Molder Email & Phone Number
Professional Services - Contact Center Engineer III @ RingCentral
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Rick Molder Location
- McAllen, TX, US
Rick Molder Work
- Professional Services - Contact Center Engineer III @ (August 2022 - Present)
- CX (Contact Center) Solutions Engineer - Majors @ (April 2022 - August 2022)
- Support and Services Manager for North America (Contact Center) @ (November 2019 - April 2022)
- Senior Tier 3 Software Support for Cloud Contact Center Escalations @ (April 2010 - November 2019)
- Team Lead, Contact Center Software Technical Support Engineer @ (April 2010 - March 2015)
- Call Center Manager and Telecom - IT Specialist @ (November 2003 - August 2010)
- Assistant Center Manager and Telecom Specialist @ (October 1999 - October 2002)
Rick Molder Education
- .
- Austin Community College
Computer Science
Rick Molder Skills
- 3rd Party Integrations
- Business Development
- Business Relationship Management
- C++
- CSTA
- Call Center Administration
- Call Centers
- Cloud Applications
- Cloud Computing
- Contact Center Management
- Contact Center as a Service (CCaaS)
- Contact Centers
- Contact Centre Technology
- Data Center
- Dialer Management
- Enterpise Contact Center
- Escalations Management
- IP
- IP PBX
- IT Service Management
- ITIL
- IVR
- Incident Management
- Incontact
- Information Technology
- Intellgent Queue
- Intelligent Call Routing
- Internet Protocol (IP)
- LAN/WAN
- MPLS
- Management
- Microsoft Exchange
- Microsoft Office
- Microsoft SQL Server
- MySQL
- Network Administration
- Networking
- Nice
- PHP
- Predictive Dialers
- Professional Services
- Project Implementation
- RingCX
- Sales Force
- Scripting
- Siebel
- Software
- Software Implementation
- Software Integration
- Team Leadership
- Technical Documentation
- Technical Presentations
- Technical Writing
- Telecommunications
- Telephony
- Telephony Support
- UI/UX
- VMware
- Visual Studio
- VoIP
- Vocalcom
- Webinar Development
- Windows Debugging Software
- Windows Server
- call center management
- consultaions
- cxone
- Avaya
- Internet Protocol Ip
- Project Management
- Internet Protocol
Rick Molder Summary
- Rick Molder, based in McAllen, TX, US, is currently a Professional Services - Contact Center Engineer III at RingCentral. Rick Molder brings experience from previous roles at RingCentral, Vocalcom, Mitel and ShoreTel. Rick Molder holds a .. With a robust skill set that includes 3rd Party Integrations, Business Development, Business Relationship Management, C++, CSTA and more. Rick Molder has 4 emails and 2 mobile phone numbers on RocketReach.
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