Rick Dunn Email & Phone Number

VP, Customer Operations and Engagement @ Zonar Systems

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Rick Dunn Location

New York, NY, US

Rick Dunn Work

VP, Customer Operations and Engagement @ (December 2024 - Present)
Vice President - Operations @ GPS Trackit (May 2021 - December 2024)
Sr Project Manager - Base Marketing @ (April 2020 - March 2021)
Project Program Manager III - Base Marketing @ Sprint (March 2002 - April 2020)

Rick Dunn Education

Scottsdale Community College
Associate of Arts (Communications)
Scottsdale College
Associate of Arts (Communications)

Rick Dunn Skills

Telecommunications
Project Management
Data Analysis
Customer Retention
Sales Operations
Program Management
Vendor Management
Call Centers
Customer Satisfaction
Customer Experience
Account Management
Product Management
Cellular Communications
Mobile Technology
Marketing
VoIP
Unified Communications
Strategic Planning
Process Improvement
PMP
CRM
Email Marketing
Hiring
Social Media
Technical Support
Digital Marketing
Online Marketing
Wireless
Mobile Devices
Marketing Management
Microsoft Excel
Microsoft Word
Microsoft Office
Salesforce.com
LTE
Visio
Leadership
Teamwork
Team Leadership
Cross-functional Team Leadership
Management
Training & Development
Presentation Skills
Customer Service
Microsoft PowerPoint
Public Speaking
Research
Business Process Improvement
Contact Centers
Wireless Technologies
AI Evaluation
AI Productivity
Artificial Intelligence (AI)
Building Trust
Business Strategy
Corporate Communications
Customer Advisory Boards
Customer Experience Management
Customer Marketing
Customer Relationship Management (CRM)
Customer Satisfaction (CSAT)
Customer Service Management
Customer Support
Emotional Intelligence
Employee Training
Generative AI
Generative AI Tools
Interpersonal Skills
Large Language Models (LLM)
Leadership Development
Learning Management Systems
Marketing Strategy
Mobile Communications
Net Promoter Score
Open Innovation
Organizational Leadership
Organizational Structure
P&L Management
Product Development
Product Marketing
Professional Mentoring
Project Planning
Prompt Engineering
Qualtrics
Retail Operations
Soft Skills
Strategic Communications
Strategic Thinking
Strategy Implementation
Talent Management
Team Management
Voice of the Customer

Rick Dunn Summary

Rick Dunn, based in New York, NY, US, is currently a VP, Customer Operations and Engagement at Zonar Systems. Rick Dunn brings experience from previous roles at GPS Trackit, T-Mobile and Sprint. Rick Dunn holds a Associate of Arts in Communications @ Scottsdale Community College. With a robust skill set that includes Telecommunications, Project Management, Data Analysis, Customer Retention, Sales Operations and more. Rick Dunn has 1 emails on RocketReach.