2015 -
now Telecommunications Manager - Operations @
2006 -
2015 Sr. Telecommunications Engineer @
1990 -
2005 Sr. Telecom Engineer @
Rick Castillo Education
Western Iowa Tech Community College
Rick Castillo Skills
Call Centers
Troubleshooting
Workforce Management
Active Directory
Avaya
ACD
VoIP
Technical Support
Telecommunications
Process Improvement
Outsourcing
Disaster Recovery
Information Technology
Technology
Avaya Products
Rick Castillo Summary
Rick Castillo, based in North Sioux City, SD, US, is currently a Telecommunications Manager - Operations at Alorica. Rick Castillo brings experience from previous roles at Alorica and Gateway. Rick Castillo holds a Western Iowa Tech Community College. With a robust skill set that includes Call Centers, Troubleshooting, Workforce Management, Active Directory, Avaya and more. Rick Castillo has 1 emails and 1 mobile phone numbers on RocketReach.
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