Sr. Telecommunications Engineer @ (January 2006 - October 2015)
Sr. Telecom Engineer @ Gateway (January 1990 - January 2005)
Rick Castillo Education
Western Iowa Tech Community College
Rick Castillo Skills
ACD
Active Directory
Avaya
Avaya Products
Call Centers
Disaster Recovery
Outsourcing
Process Improvement
Technical Support
Telecommunications
Troubleshooting
VoIP
Workforce Management
Information Technology
Technology
Rick Castillo Summary
Rick Castillo, based in North Sioux City, SD, US, is currently a Telecommunications Manager - Operations at Alorica. Rick Castillo brings experience from previous roles at Alorica and Gateway. Rick Castillo holds a Western Iowa Tech Community College. With a robust skill set that includes ACD, Active Directory, Avaya, Avaya Products, Call Centers and more. Rick Castillo has 1 emails and 1 mobile phone numbers on RocketReach.
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