Rich Bone Email
Lead Technical Support Specialist @ BMC Software
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Rich Bone Location
- Redditch, GB
Rich Bone Work
- Lead Technical Support Specialist @ (May 2023 - Present)
- Lead Premier Support Specialist @ (August 2021 - May 2023)
- BMC TrueSight Consultant @ (July 2020 - March 2021)
- Tooling Engineer @ (November 2019 - March 2020)
- BMC Tools Support Consultant @ (August 2017 - November 2017)
- TrueSight Consultant @ (July 2017 - July 2017)
- TrueSight Integration Specialist @ (April 2017 - June 2017)
- BPPM and Patrol Consultant @ (August 2015 - April 2016)
- BMC Service Management Tools Consultant @ (May 2012 - July 2015)
- BEM Consultant @ (March 2012 - April 2012)
- PATROL Consultant @ (September 2011 - February 2012)
- BMC Implementation Consultant @ (July 2011 - July 2011)
- Service Assurance Consultant @ (September 2010 - June 2011)
- BMC Service Management Tools Specialist @ (May 2009 - July 2010)
- Systems Management Tool Support Engineer @ (December 2008 - April 2009)
- Technical Analyst @ (September 2003 - December 2008)
- IT Support Engineer @ (June 2002 - September 2002)
- Data Entry Clerk @ (January 2000 - January 2001)
Rich Bone Education
- University of Birmingham
MSc (Computer Science)
2002-2003 - University of Birmingham
BSc (Chemistry)
1998-2002
Rich Bone Skills
- AIX
- Active Directory
- Analytical Skills
- Arbitrary Decision Making
- Automation
- BMC Patrol
- BMC Portal
- CMDB
- Citrix
- ClickHouse
- Cloud Infrastructure
- Computer Science
- Configuration Management
- Continuous Integration and Continuous Delivery (CI/CD)
- Customer Success
- Customer Support
- Databases
- DevOps
- Disaster Recovery
- Elastic Stack (ELK)
- Elasticsearch
- Git
- Grafana
- HP-UX
- Hands-on Technical
- Hardware Installation
- IT Escalation
- IT Operations
- IT Service Management
- ITIL
- Incident Management
- Infrastructure
- Infrastructure Management
- Java
- Jenkins
- Kubernetes
- Linux
- Mentoring
- Microsoft Exchange
- Operating Systems
- Oracle
- PRINCE2
- Powershell
- Prince Practitioner
- Python (Programming Language)
- REST APIs
- SQL
- Scripting
- Service Delivery
- Service Desk
- Service Management
- Site Reliability Engineering
- Software Documentation
- Solaris
- Solution Architecture
- System Deployment
- System Monitoring
- Systems Management
- Technical Architecture
- Technical Communication
- Technical Leadership
- Technical Support
- Troubleshooting
- Unit Testing
- Unix
- VM
- VMware
- Virtualization
Rich Bone Summary
- Rich Bone, based in Redditch, GB, is currently a Lead Technical Support Specialist at BMC Software. Rich Bone brings experience from previous roles at BMC Software, Department for Work and Pensions (DWP), Waitrose & Partners and Computacenter. Rich Bone holds a 2002 - 2003 MSc in Computer Science @ University of Birmingham. With a robust skill set that includes AIX, Active Directory, Analytical Skills, Arbitrary Decision Making, Automation and more. Rich Bone has 1 emails on RocketReach.
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