Respond.io is the customer conversation platform that helps mid-market B2C businesses turn conversations into customers across WhatsApp, Instagram, TikTok, voice calls, email and more. With AI agents, automation and CRM context in one platform, over 10,000 businesses worldwide use respond.io to capture leads, drive sales and support customers across the full journey. In 2026, respond.io raised $62.5 million in Series B funding led by Camber Partners, accelerating its expansion into North America and Europe. From its headquarters in Malaysia, respond.io continues to advance the future of customer conversations.
| Website | https://rspd.link/MUMy |
| Revenue | $5.5 million |
| Employees | 214 (154 on RocketReach) |
| Founded | 2017 |
| Industry | IT Services and IT Consulting |
| Keywords | Conversational Marketing, Customer Communication, Sales Automation, Lead Generation, Customer Engagement, Chatbots, Messaging Platform, Conversational Ai, Business Messaging, Sales Platform, Live Chat Software, Omnichannel Messaging, Marketing Automation, Conversational Commerce, Chatbot Platform, Contact Center Software, Support Automation, Customer Service Chat, Social Media Messaging |
| Competitors | Zendesk Sell, Intercom, Overseas Examinations Commission, Crisp, customer platform for small & medium companies, tawk.to, Drift, HubSpot, Help Scout, Birdeye, Olark +40 more (view full list) |
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respond.io Questions
The respond.io annual revenue was $5.5 million in 2026.
Gerardo Salandra is the CEO of respond.io.
154 people are employed at respond.io.
respond.io is based in Kuala Lumpur, Federal Territory of Kuala Lumpur.
Top respond.io Employees
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Gerardo Salandra
Chief Executive Officer at respond.io
Houston, TX, US15+ -
Iaroslav Kudritskiy
COO at respond.io
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY11 -
Hassan Ahmed
Chief Technology Officer at respond.io
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY1 -
Ahmed Nassar
Head of Strategy and Operations at respond.io
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY1 -
Farhana Kamal
Head of Finance at respond.io
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY2 -
Polina U.
Head of Marketing at respond.io
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY1 -
Aiman Saufi
Senior Talent Management and People Experience Partner (APAC, EMEA and LATAM) at respond.io
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY2 -
Petrina Jo Fernandez
Communications Lead at respond.io
Kuala Lumpur, MY22 -
Chaudhry Talha
UI and UX Engineer at respond.io
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY21
