Rae Ackerman Email & Phone Number
Staff Technical Support Engineer, USG, Designated Engineer @ Palo Alto Networks
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Rae Ackerman Location
- Raleigh, NC, US
Rae Ackerman Work
- Staff Technical Support Engineer, USG, Designated Engineer @ (May 2025 - Present)
- Designated Engineer, USG @ (February 2023 - May 2025)
- Sr. Technical Support Engineer @ (August 2021 - February 2023)
- Network Engineer @ (October 2020 - August 2021)
- Network Engineer @ (July 2019 - October 2020)
- ADPE Technician and Network Administrator @ (January 2018 - March 2019)
- Local IT Analyst @ Cisco @ (October 2017 - December 2017)
- Help Desk IT Analyst @ Cisco @ (September 2014 - October 2017)
- East Sprog 2016 Trainer @ Sierra Student Coalition (February 2016 - August 2016)
- Community Representative @ (November 2015 - February 2016)
- Intern @ North Carolina League of Conservation Voters (April 2015 - June 2015)
- Technical Support Representative @ (December 2013 - October 2014)
- Canvasser and Fundraiser @ Greenpeace (July 2013 - October 2013)
Rae Ackerman Education
- The University of Texas at Austin
Post Graduate Program in Cloud Computing
2023-2024 - MyComputerCareer
ITSA/ITSS (Information Technology)
2016-2018 - University of North Carolina at Greensboro
Environmental Studies
2015-2017 - MyComputerCareer
Associate of Applied Science (Network Administration and Cyber Security)
Rae Ackerman Skills
- Call Control
- Canvassing
- Client Rapport
- Community Organizing
- Customer Loyalty
- Customer Satisfaction
- Customer Service
- Escalation Resolution
- Help Desk Support
- Leadership
- Learning Quickly
- Microsoft Office
- Microsoft Word
- Negotiation
- Network Administration
- Network Traffic Analysis
- Networking
- Operating Systems
- Patience
- Professional Phone Skills
- Salesforce.com
- Teamwork
- Technical Support
- Time Management
- Training
- Troubleshooting
- Wireshark
- Work Ethic
Rae Ackerman Summary
- Rae Ackerman, based in Raleigh, NC, US, is currently a Staff Technical Support Engineer, USG, Designated Engineer at Palo Alto Networks. Rae Ackerman brings experience from previous roles at Palo Alto Networks and Verizon. Rae Ackerman holds a 2023 - 2024 Post Graduate Program in Cloud Computing @ The University of Texas at Austin. With a robust skill set that includes Call Control, Canvassing, Client Rapport, Community Organizing, Customer Loyalty and more. Rae Ackerman has 3 emails and 2 mobile phone numbers on RocketReach.
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