Prashant Bhardwaj Email & Phone Number
Sr. Principal and Practice Lead - ServiceNow @ Infosys Consulting
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Prashant Bhardwaj Location
- Sydney, NSW, AU
Prashant Bhardwaj Work
- 2022 -now Sr. Principal and Practice Lead - ServiceNow @
- 2022 -2022 Principal Consultant - Service Management Advisory @
- 2015 -2022 Principal Consultant, Service Experience Transformation @
- 2021 -2021 Program Manager - Service Management and ServiceNow @
- 2018 -2020 Service Delivery and Portfolio Manager @
- 2017 -2017 Principal Consultant and ServiceNow @ Infosys Technologies/ Australian Catholic University
- 2016 -2017 Principal Consultant @
- 2016 -2016 SIAM Consultant and Program Manager @
- 2015 -2016 Business Analyst and Process Consultant @
- 2015 -2015 Business Process Analyst @
- 2014 -2015 Sr. Technical Business Analyst and ITIL Consultant @
- 2013 -2014 Client Delivery Management | Service Excellence @
- 2011 -2013 Principal Consultant | Consulting and Special Projects @
- 2010 -2011 Head - Business Partnership and Innovation @ Sistema Shyam Teleservices Ltd
- 2007 -2010 Sr. Consultant, IT Services Consulting @
- 2004 -2007 Process Architect, Tools and Technology Lead @
- 2003 -2004 Team Leader - Operations @
- 2001 -2002 Associate @ Wipro Spectramind
Prashant Bhardwaj Education
- Jamia Millia Islamia
MSS
1999-2001 - Delhi University
B.S.
1996-1999 - Alcon Public School
AISSCE
1994-1996 - DAVCPS 1985-1994
Prashant Bhardwaj Skills
- ITIL
- IT Service Management
- IT Strategy
- Service Delivery
- Business Process
- Governance
- Management
- Change Management
- Consulting
- Vendor Management
- Service Management
- Cloud Computing
- Incident Management
- Information Technology
- Business Analysis
- Team Management
- Strategy
- Requirements Analysis
- Pre-sales
- Outsourcing
- Telecommunications
- Project Delivery
- SLA
- Process Engineering
- Infrastructure
- Solution Architecture
- System Deployment
- IT Operations
- PMP
- Enterprise Architecture
- Data Analysis
- Leadership
- Service Desk
- Project Portfolio Management
- IT Management
- PMO
- Integration
- IT Outsourcing
- Business Process Re-engineering
- Business Process Improvement
- Service-Level Agreements (SLA)
- Capacity Management
- Product Innovation
- IT Transformation
- Project Management Office (PMO)
- ITIL and ITSM
- IT Strategy Consulting
- Availability Management
- IT Governance
- IT Project & Program Management
- Technology
- Public Speaking
- Business Process Re Engineering
- Business Development
- Customer Service
- Project Management Office Pmo
- It Project And Program Management
- Service Level Agreements Sla
- Pre Sales
- Siebel
- Oracle
- Order Management
- PL/SQL
- Requirements Gathering
- Microsoft SQL Server
- EAI
- Performance Tuning
- SDLC
- SQL
- BI Publisher
- EIM
- Unix
- Software Development Life Cycle
- User Experience Design
- User Centered Design
- Human Centric Design
- Research
- UI Design
- Use Case Analysis
- Business Process Mapping
- Onsite Offshore Model
- Child Welfare
- Customer Relationship Management
- Social Sector
- Children and Family Development
- Public Sector
- LoadRunner
- Performance Testing
- Test Automation
- QTP
- Integration Testing
- Quality Center
- System Testing
- Software Development
- Manual Testing
- Web Services
- Agile Methodologies
- Software Quality Assurance
- Test Management
- Testing
- Test Planning
- Regression Testing
- Service Level Agreements
- Project Management Office
Prashant Bhardwaj Summary
- Prashant Bhardwaj, based in Sydney, NSW, AU, is currently a Sr. Principal and Practice Lead - ServiceNow at Infosys Consulting. Prashant Bhardwaj brings experience from previous roles at ValueFlow Australia, Infosys, Australian Energy Market Operator (AEMO) and Westpac Group. Prashant Bhardwaj holds a 1999 - 2001 MSS @ Jamia Millia Islamia. With a robust skill set that includes ITIL, IT Service Management, IT Strategy, Service Delivery, Business Process and more. Prashant Bhardwaj has 5 emails and 7 mobile phone numbers on RocketReach.
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