Prashant Bhardwaj Email & Phone Number
Sr. Principal and Practice Lead - ServiceNow @ Infosys Consulting
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Prashant Bhardwaj Location
- Sydney, NSW, AU
Prashant Bhardwaj Work
- Sr. Principal and Practice Lead - ServiceNow @ (July 2022 - Present)
- Principal Consultant - Service Management Advisory @ (January 2022 - July 2022)
- Program Manager - Service Management and ServiceNow @ (January 2021 - December 2021)
- Client Delivery Management | Service Excellence @ (May 2013 - September 2014)
- Sr. Consultant, IT Services Consulting @ (March 2007 - February 2010)
- Principal Consultant, Service Experience Transformation @ (April 2015 - January 2022)
- Service Delivery and Portfolio Manager @ (January 2018 - November 2020)
- Principal Consultant and ServiceNow @ Infosys Technologies/ Australian Catholic University (February 2017 - September 2017)
- Principal Consultant @ (January 2016 - January 2017)
- SIAM Consultant and Program Manager @ (June 2016 - October 2016)
- Business Analyst and Process Consultant @ (September 2015 - January 2016)
- Business Process Analyst @ (April 2015 - September 2015)
- Sr. Technical Business Analyst and ITIL Consultant @ (September 2014 - April 2015)
- Principal Consultant | Consulting and Special Projects @ (October 2011 - April 2013)
- Head - Business Partnership and Innovation @ Sistema Shyam Teleservices Ltd (March 2010 - October 2011)
- Process Architect, Tools and Technology Lead @ (August 2004 - March 2007)
- Team Leader - Operations @ (January 2003 - March 2004)
- Associate @ Wipro Spectramind (January 2001 - January 2002)
Prashant Bhardwaj Education
- Jamia Millia Islamia
MSS
1999-2001 - Delhi University
B.S.
1996-1999 - Alcon Public School
AISSCE
1994-1996 - DAVCPS 1985-1994
Prashant Bhardwaj Skills
- ITIL
- IT Service Management
- IT Strategy
- Service Delivery
- Business Process
- Governance
- Management
- Change Management
- Consulting
- Vendor Management
- Service Management
- Cloud Computing
- Incident Management
- Information Technology
- Business Analysis
- Team Management
- Strategy
- Requirements Analysis
- Pre-sales
- Outsourcing
- Telecommunications
- Project Delivery
- SLA
- Process Engineering
- Infrastructure
- Solution Architecture
- System Deployment
- IT Operations
- PMP
- Enterprise Architecture
- Data Analysis
- Leadership
- Service Desk
- Project Portfolio Management
- IT Management
- PMO
- Integration
- IT Outsourcing
- Business Process Re-engineering
- Business Process Improvement
- Service-Level Agreements (SLA)
- Capacity Management
- Product Innovation
- IT Transformation
- Project Management Office (PMO)
- ITIL and ITSM
- IT Strategy Consulting
- Availability Management
- IT Governance
- IT Project & Program Management
- Technology
- Public Speaking
- Business Process Re Engineering
- Business Development
- Customer Service
- Project Management Office Pmo
- It Project And Program Management
- Service Level Agreements Sla
- Pre Sales
- Siebel
- Oracle
- Order Management
- PL/SQL
- Requirements Gathering
- Microsoft SQL Server
- EAI
- Performance Tuning
- SDLC
- SQL
- BI Publisher
- EIM
- Unix
- Software Development Life Cycle
- User Experience Design
- User Centered Design
- Human Centric Design
- Research
- UI Design
- Use Case Analysis
- Business Process Mapping
- Onsite Offshore Model
- Child Welfare
- Customer Relationship Management
- Social Sector
- Children and Family Development
- Public Sector
- LoadRunner
- Performance Testing
- Test Automation
- QTP
- Integration Testing
- Quality Center
- System Testing
- Software Development
- Manual Testing
- Web Services
- Agile Methodologies
- Software Quality Assurance
- Test Management
- Testing
- Test Planning
- Regression Testing
- Service Level Agreements
- Project Management Office
Prashant Bhardwaj Summary
- Prashant Bhardwaj, based in Sydney, NSW, AU, is currently a Sr. Principal and Practice Lead - ServiceNow at Infosys Consulting. Prashant Bhardwaj brings experience from previous roles at ValueFlow Australia, Australian Energy Market Operator (AEMO), CSC and Infosys. Prashant Bhardwaj holds a 1999 - 2001 MSS @ Jamia Millia Islamia. With a robust skill set that includes ITIL, IT Service Management, IT Strategy, Service Delivery, Business Process and more. Prashant Bhardwaj has 5 emails and 7 mobile phone numbers on RocketReach.
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