Pooja Mohan Email & Phone Number
AGM and Strategic Lead- CX and Audits @ HALDIRAM MANUFACTURING COMPANY PRIVATE LIMITED
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Pooja Mohan Location
- Mumbai, MH, IN
Pooja Mohan Work
- AGM and Strategic Lead- CX and Audits @ (March 2026 - Present)
- Assistant General Manager @ (March 2026 - Present)
- National Training Manager (Retail) @ (May 2024 - March 2026)
- Sr. Manager Guest Services @ (July 2022 - July 2024)
- Guest Services Manager @ Jubilant FoodWorks Limited (Domino’s) (December 2016 - May 2024)
- Guest Services Manager @ (December 2016 - March 2022)
- Training Manager @ (August 2014 - December 2016)
- Training and Development Manager @ dnata International Pvt Ltd (Emirates Group) (August 2014 - December 2016)
- Senior Process Trainer @ (November 2012 - September 2013)
- Senior Quality Analyst @ (April 2010 - November 2012)
- Team Leader @ (August 2007 - September 2008)
- Quality Analyst @ (February 2006 - July 2007)
Pooja Mohan Education
- Institute of Management Technology, Ghaziabad
Postgraduate Diploma in Management HR
2021-2023 - EIILM University
Graduate
2006-2009 - Aggarsain Public School - India
High School Diploma
- Guru gobind singh public school Bokaro
High School Diploma
- EIILM University
Bachelor of Commerce
Pooja Mohan Skills
- Analytical Skills
- Aviation
- Blended Learning
- Building Organizational Capability
- Business Development
- Change Management
- Coaching
- Coaching & Mentoring
- Communication
- Competency Assessment
- Contact Centers
- Content Design
- Content Development
- Corporate Training
- Curriculum Development
- Customer Experience
- Customer Insight
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Cx
- Data Analysis
- Data Analytics
- Development Programs
- E-Learning
- Employee Learning & Development
- Employee Training
- English
- Food and Beverage Operations
- Hindi
- Interpersonal Communication
- Interpersonal Skills
- Key Performance Indicators
- Leadership Training
- Learning
- Learning Management
- Learning Management Systems
- Learning Strategies
- Management Consulting
- Multiple Projects Simultaneously
- Needs Analysis
- Negotiation
- New Restaurant Openings
- Operation support
- Operations Management
- Organizational Development
- People Development
- Performance Improvement
- Performance Management
- Personnel Management
- Physical Training
- Presentation Skills
- Presentations
- Problem Solving
- Product Knowledge
- Product Training
- Productivity Improvement
- Project Management
- Quality Management
- Retail
- Retail Sales
- Root Cause Analysis
- Sales
- Sales Operations
- Sales Performance
- Sales Presentations
- Sales Processes
- Sales Trainings
- Service Quality
- Soft Skills
- Stakeholder Management
- Strategic Planning
- Supervisory Skills
- Talent Development
- Team Building
- Team Leadership
- Team Motivation
- Technical Product Training
- Time Management
- Train the Trainer
- Training
- Training Delivery
- Training Management
- Training Needs Analysis
- Training Strategy
- Training and Development (HR)
- Workforce Planning
Pooja Mohan Summary
- Pooja Mohan, based in Mumbai, MH, IN, is currently a AGM and Strategic Lead- CX and Audits at HALDIRAM MARKETING PRIVATE LIMITED. Pooja Mohan brings experience from previous roles at HALDIRAM MARKETING PRIVATE LIMITED, Plum, Jubilant FoodWorks Ltd. and Jubilant FoodWorks Limited (Domino’s). Pooja Mohan holds a 2021 - 2023 Postgraduate Diploma in Management HR @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Analytical Skills, Aviation, Blended Learning, Building Organizational Capability, Business Development and more. Pooja Mohan has 1 emails and 1 mobile phone numbers on RocketReach.
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