Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies. Our flagship product, CCaaSSync offers a reliable backup infrastructure ensuring uninterrupted service even during catastrophic failures. Pointel offers Genesys Implementation Services, Genesys Adapters, and Accelerators like Configuration Management, Survey360, Automated Agent Provisioning, Test and Monitoring Solutions, and Reporting Tool.
View Top Employees from Pointel| Website | http://www.pointel.com |
| Revenue | $5 million |
| Employees | 63 (38 on RocketReach) |
| Founded | 1999 |
| Address | 1941 Oak Tree Rd Suite 104, Edison, New Jersey 08820, US |
| Phone | (732) 744-0440 |
| Fax | (732) 744-1410 |
| Technologies |
JavaScript,
HTML,
Twitter
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| Industry | Information Technology and Services, Business Services General, Software, Contact Center Software, Business Services, Telecommunications, Interactive Voice Response (IVR), Hardware, Social Customer Service, Workforce Optimization & Performance Management, Enterprise Workload Management, Professional Services, Contact Center Modernization, Proactive Customer Communications |
| Web Rank | 28 Million |
| Competitors | INTRICITY, Inforeem, NewIntelligence Inc., Orchid Infosystems , Inc, Synoptic IT |
| SIC | SIC Code 737 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 541 Companies, NAICS Code 541512 Companies, NAICS Code 5415 Companies, NAICS Code 54151 Companies, NAICS Code 54 Companies |
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Pointel Questions
The Pointel annual revenue was $5 million in 2024.
Manisha Patel is the Head Global Operations of Pointel.
38 people are employed at Pointel.
Pointel is based in Edison, New Jersey.
The NAICS codes for Pointel are [541, 541512, 5415, 54151, 54].
The SIC codes for Pointel are [737, 73].
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