Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies. Our flagship product, CCaaSSync offers a reliable backup infrastructure ensuring uninterrupted service even during catastrophic failures. Pointel offers Genesys Implementation Services, Genesys Adapters, and Accelerators like Configuration Management, Survey360, Automated Agent Provisioning, Test and Monitoring Solutions, and Reporting Tool.
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The Pointel annual revenue was $27.7 million in 2026.
Hariharan Kumaraswamy is the Director of Pointel.
43 people are employed at Pointel.
Pointel is based in Edison, New Jersey.
The NAICS codes for Pointel are [54151, 541512, 54, 5415, 541].
The SIC codes for Pointel are [73, 737].