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Phillip Conner Location
Lutz, FL, US
Phillip Conner Work
2023 -now Head of IT services and Support @
2020 -2023 Technical Operations Manager II - Developer and Mobile Services, AWS Premium Support Engineering @
2019 -2020 Collaboration, Line of Business Engagement Manager| Messaging and Collaboration in PowerUp Tech @
2017 -2019 Manager, End User Experience @
2014 -2017 Team Manager, Technical Support Services @
2013 -2013 Team Manager, Information Systems Support @ Virginia Bioinformatics Institute at Virginia Polytechnic Institute and State Un
2009 -2013 Team Lead, IS Operations and Support Services @
2006 -2008 Intern, QA and Linux Administration @
2003 -2006 Assistant Manager @ Chili’s Bar and Grill
1996 -2002 Corporal @
Phillip Conner Education
Virginia Commonwealth University
Bachelor of Science - BS (Business Information Systems)
University of Virginia
(Graduate Certificate in Cyber Security Management)
Virginia Tech
(Six Sigma Green Belt)
Phillip Conner Skills
Cloud Computing
Communication
Customer Relationship Management (CRM)
Team Building
Software as a Service (SaaS)
Active Directory
Service Desk
Customer Experience
Teamwork
Annual Reviews
Team Leadership
Project Management
Process Improvement
IT Management
Technical Support
Troubleshooting
Agile Methodologies
Integration
Analysis
IT Strategy
Information Security Management
Software Documentation
Requirements Analysis
IT Operations
Information Technology
Vendor Management
Strategic Planning
Visio
Operating Systems
Linux
Windows XP
Microsoft Office
XP
Windows
Management
Training
Leadership
Customer Service
Networking
Team Development
Coaching
Customer Satisfaction
Google Docs
Google Drive
Google Sheets
Google Suite
Google Chrome
Business Analysis
Testing
JavaScript
CSS
ServiceNow
Google Calendar
Phillip Conner Summary
Phillip Conner, based in Lutz, FL, US, is currently a Head of IT services and Support at TheKey. Phillip Conner brings experience from previous roles at Amazon Web Services (AWS), Capital One and Science Museum of Virginia. Phillip Conner holds a Bachelor of Science - BS in Business Information Systems @ Virginia Commonwealth University. With a robust skill set that includes Cloud Computing, Communication, Customer Relationship Management (CRM), Team Building, Software as a Service (SaaS) and more. Phillip Conner has 2 emails on RocketReach.
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