Philip M Email & Phone Number
Group Vice President - Technology and Billing Operations @ Charter Communications
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Philip M Location
- Stamford, CT, US
Philip M Work
- Group Vice President - Technology and Billing Operations @ (January 2022 - Present)
- Vice President II - Billing and Technology Operations @ (September 2020 - January 2022)
- Vice President - Call Center Technology @ (January 2019 - September 2020)
- Sr. Director - Technology Operations @ (November 2016 - February 2019)
- Engagement Leader - Technology Strategy @ (August 2014 - October 2016)
- Director - Technology @ (October 2007 - August 2014)
- Engagement Manager @ (December 2002 - October 2007)
- Sr. Architect @ (October 1999 - December 2002)
Philip M Education
-
(Leadership)
2020-2020 - UC Santa Barbara
Bachelor of Arts
Philip M Skills
- Agile Methodologies
- Amazon Web Services (AWS)
- Artificial Intelligence (AI)
- Budget Oversight
- Business Process Improvement
- Business Transformation
- CRM
- Call Centers
- Capital Management
- Cisco Technologies
- Computer Literacy
- Computer Network Operations
- Contact Center Architecture
- Contact Center Strategy
- Contact Centers
- Continuous Improvement
- Critical Thinking
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Interaction
- Customer Journeys
- Customer Relationship Management (CRM)
- DevOps
- Enterprise Architecture
- Enterprise Software
- Executive Visibility
- Finance
- Genesys
- IT Infrastructure Management
- IT Service Management
- IT Services
- IT Strategy
- ITIL
- IVR
- Information Technology
- Insurance
- Leadership
- Management Consulting
- Managing Large Budgets
- Natural Language Processing (NLP)
- Operating Expenses
- Operational Excellence
- Outsourcing
- Presentation Skills
- Presentations
- Professional Services
- Professional Services Industries
- Program Management
- Project Delivery
- Project Portfolio Management
- Regulatory Requirements
- Risk Management
- Robotic Process Automation (RPA)
- SDLC
- Service Delivery
- Service Desk
- Software Development Life Cycle (SDLC)
- Solution Architecture
- Speech Analytics
- Speech Recognition
- Strategic Vision
- Strategy
- Strategy Alignment
- Team Leadership
- Technology Services
- Vendor Management
- Workforce Management
Philip M Summary
- Philip M, based in Stamford, CT, US, is currently a Group Vice President - Technology and Billing Operations at Charter Communications. Philip M brings experience from previous roles at Charter Communications and Strategy&, part of the PwC network. Philip M holds a 2020 - 2020 . With a robust skill set that includes Agile Methodologies, Amazon Web Services (AWS), Artificial Intelligence (AI), Budget Oversight, Business Process Improvement and more. Philip M has 2 emails and 1 mobile phone numbers on RocketReach.
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