Pete Dunn Email

Transformation Manager @ EvaluAgent®

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Pete Dunn Location

United Kingdom

Pete Dunn Work

Transformation Manager @ (January 2026 - Present)
Customer Success Manager @ (June 2025 - February 2026)
Head of Client Engagement @ (February 2023 - January 2025)
EMEA Community Engagement Manager @ (May 2019 - February 2023)
Managing Director and Consultant @ Direct CX Consulting LTD (January 2019 - August 2021)
Quality and Customer Experience Specialist @ (June 2017 - June 2018)
Senior Process Improvement Analyst and Business Process Architect @ (March 2017 - May 2017)
Quality Manager @ (August 2014 - March 2017)

Pete Dunn Education

Newcastle University
BA Honours (Philosophy)
2001-2003

Pete Dunn Skills

Customer Satisfaction
Management
Professional Services
Business Process Outsourcing (BPO)
Strategic Relationships
Creative Problem Solving
Partner Engagement
Project Implementation
Sales and Marketing
Problem Solving
Business-to-Business (B2B)
Program Evaluation
Digital Learning
Consultative Approach
Relationship Building
Leadership
Leadership Development
E-Learning
Sales
Key Client Relationships
Planning Budgeting & Forecasting
Strategic Planning
Revenue & Profit Growth
Business Planning
Contract Negotiation
Commercial Awareness
Strategic Partnerships
Quality Management
Strategic Thinking
Sales Leadership
Consultative Selling
Marketing
Negotiation
Customer Service
Data Analysis
Project Planning
Change Management
Analysis
Team Leadership
Coaching
Stakeholder Management
Project Delivery
Customer Relationship Management (CRM)
Employee Engagement
Business Development
Operational Risk
Sales Management
Voice of the Customer
SaaS Sales
Customer Success
Sales Strategy
Public Speaking
Customer Insight
New Business Development
Process Improvement
Project Management
Microsoft Office
Business Process Improvement
Quality Assurance
Performance Management
Team Building
Team Management
Customer Experience
Business Strategy
Account Management
Customer Engagement
Management Consulting
Thought Leadership
AI and data
B2B Marketing Strategy
Bid Management
Brand Ambassadorship
Business Analysis
Business Case Development
Business Leadership
Business Transformation
Change Initiatives
Coaching & Mentoring
Communication
Complex Sales
Consulting
Cultural Awareness
Customer Acquisition
Customer Onboarding
Customer Retention
Data-driven Decision Making
Deadline Oriented
Development Coaching
Digital Services
Emerging Trends
Innovation Management
International Clients
Key Account Development
Lead Generation
Lead Qualification
Learning Agility
Objectives and Key Results (OKRs)
Organizational Development
Partner Relationship Management
Performance Analysis
Presenting Proposals
Proposal Development
Regulatory Requirements
Requirements Analysis
Sales Enablement
Sales Presentations
Sales Processes
Software as a Service (SaaS)
Storytelling
Strategy Implementation
Training
Value Propositions

Pete Dunn Summary

Pete Dunn, based in United Kingdom, is currently a Transformation Manager at evaluagent®. Pete Dunn brings experience from previous roles at evaluagent®, BPA Quality UK | Contact Centre Quality and Direct CX Consulting LTD. Pete Dunn holds a 2001 - 2003 BA Honours in Philosophy @ Newcastle University. With a robust skill set that includes Customer Satisfaction, Management, Professional Services, Business Process Outsourcing (BPO), Strategic Relationships and more. Pete Dunn has 2 emails on RocketReach.