2022 -
now Service Manager - Technology, Connectivity and Infrastructure @
2011 -
2022 Infrastructure Operations Manager @
2011 -
2017 Information Communication Technology Manager - Infrastructure and Service Desk @
2009 -
2011 ICT Operations Manager @
2008 -
2009 Data Centre Team Leader @
2008 -
2009 Senior ICT Solutions Analyst @
2009 -
2011 Information Communication Technology Operations Manager
2008 -
2009 Service Team Lead
2007 -
2008 Senior Support Analyst
2000 -
2001 Information Technology Support Specialist
1999 -
2000 Information Technology Technician
2001 -
2007 Technical Services Development Officer @ Kenton School
1990 -
1996 Customer Service Administrator
Paul Monaghan Education
Newcastle College
HND Software Engineering
1996
-
1998
Paul Monaghan Skills
MCITP Server Administrator
ITIL Foundation V3 Certified
VMware Infrastructure
Cisco Academy Instructor
PRINCE2 Project Management
Exchange 2003/2010
Team Leadership
Resource Management
Vendor Relations
ITIL
PRINCE2
IT Management
IT Service Management
Microsoft Exchange
Infrastructure
Data Center
Citrix
Microsoft Certified Professional
Project Delivery
Governance
Public Sector
Active Directory
ICT
Change Management
Process Improvement
SQL
JavaScript
Paul Monaghan Summary
Paul Monaghan, is currently a Service Manager - Technology, Connectivity and Infrastructure at Newcastle City Council. Paul Monaghan brings experience from previous roles at Newcastle City Council. Paul Monaghan holds a 1996 - 1998 HND Software Engineering @ Newcastle College. With a robust skill set that includes MCITP Server Administrator, ITIL Foundation V3 Certified, VMware Infrastructure, Cisco Academy Instructor, PRINCE2 Project Management and more. Paul Monaghan has 2 emails on RocketReach.
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