Daniel Cowens Email
Technology Delivery Lead @ Newcastle City Council
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Daniel Cowens Location
- Newcastle upon Tyne, GB
Daniel Cowens Work
- Technology Delivery Lead @ (June 2025 - Present)
- Head of Site IT @ (April 2021 - June 2025)
- IT Operations Lead @ (November 2020 - April 2021)
- Service Desk Team Leader and ServiceNow Administrator @ (July 2016 - November 2020)
- Helpdesk and Desktop Team Lead @ Insure The Box Limited (July 2014 - July 2016)
- Service Desk Team Leader @ (October 2013 - March 2014)
- Senior Desktop Support Analyst and Team Lead @ (June 2011 - October 2013)
- Desktop Support Analyst @ (July 2004 - June 2011)
- Support Engineer @ Nectar Electronics (July 2002 - August 2003)
Daniel Cowens Education
- Framwellgate Comprehensive School
- Northumbria University
BSc Computing for Business
Daniel Cowens Skills
- Leadership
- Customer Relationship Management Crm
- Windows Server
- Active Directory
- Service Desk
- ITIL
- Windows
- Networking
- Troubleshooting
- Team Management
- Team Leadership
- Engineering
- Service Now.Com
- Training
- Change Management
- Customer Service
- Windows 7
- Technical Support
- Project Planning
- Business Process Improvement
- Management
- Project Management
- Service Level Agreements Sla
- Service Delivery
- Performance Management
- IT Service Management
- Service Level Agreements
- Customer Relationship Management
Daniel Cowens Summary
- Daniel Cowens, based in Newcastle upon Tyne, GB, is currently a Technology Delivery Lead at Newcastle City Council. Daniel Cowens brings experience from previous roles at Piramal Group, Piramal Pharma Solutions, EDMI Europe Limited and Insure The Box Limited. Daniel Cowens holds a Framwellgate Comprehensive School. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Windows Server, Active Directory, Service Desk and more. Daniel Cowens has 1 emails on RocketReach.
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