Daniel Cowens Email
Technology Delivery Lead @ Newcastle City Council
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Daniel Cowens Location
- Newcastle upon Tyne, GB
Daniel Cowens Work
- 2025 -now Technology Delivery Lead @
- 2021 -2025 Head of Site IT @
- 2020 -2021 IT Operations Lead @
- 2016 -2020 Service Desk Team Leader and ServiceNow Administrator @
- 2014 -2016 Helpdesk and Desktop Team Lead @ Insure The Box Limited
- 2013 -2014 Service Desk Team Leader @
- 2011 -2013 Senior Desktop Support Analyst and Team Lead @
- 2004 -2011 Desktop Support Analyst @
- 2002 -2003 Support Engineer @ Nectar Electronics
Daniel Cowens Education
- Framwellgate Comprehensive School
- Northumbria University
(BSc Computing for Business)
Daniel Cowens Skills
- Leadership
- Customer Relationship Management Crm
- Windows Server
- Active Directory
- Service Desk
- ITIL
- Windows
- Networking
- Troubleshooting
- Team Management
- Team Leadership
- Engineering
- Service Now.Com
- Training
- Change Management
- Customer Service
- Windows 7
- Technical Support
- Project Planning
- Business Process Improvement
- Management
- Project Management
- Service Level Agreements Sla
- Service Delivery
- Performance Management
- IT Service Management
- Service Level Agreements
- Customer Relationship Management
Daniel Cowens Summary
- Daniel Cowens, based in Newcastle upon Tyne, GB, is currently a Technology Delivery Lead at Newcastle City Council. Daniel Cowens brings experience from previous roles at Piramal Group, Piramal Pharma Solutions, EDMI Europe Limited and Insure The Box Limited. Daniel Cowens holds a Framwellgate Comprehensive School. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Windows Server, Active Directory, Service Desk and more. Daniel Cowens has 1 emails on RocketReach.
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