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Paul McLeod Location
Florida, United States
Paul McLeod Work
2026 -now Associate Director, Customer Success @
2024 -now Customer Success Manager @
2023 -2024 Consulting Manager @
2021 -2023 Senior Consultant @
2014 -2019 Senior Manager, Student Insights @ Kaplan University
2012 -2014 Military Resolution Ombudsman Analyst @
Paul McLeod Education
Kaplan University
Master of Business Administration (M.B.A.)
2012-2014
SUNY Oneonta
(ENGLISH LANGUAGE AND LITERATURE/LETTERS)
1998-2001
Paul McLeod Skills
Reporting & Analysis
Employee Engagement
Strategic Planning
Tableau
Microsoft SQL Server
Net Promoter Score
Key Driver Analysis
Predictive Analytics
Customer Satisfaction Research
Sentiment Analysis
Microsoft Excel
Performance Management
Customer Satisfaction
Quality Assurance
Survey Design
Survey Methodology
Predictive Modeling
Business Impact Analysis
Salesforce.com Implementation
Quality Management
Business Intelligence
Admissions
Staff Development
Higher Education
Curriculum Development
Adult Education
E-Learning
Student Recruiting
Student Affairs
Distance Learning
Instructional Design
Customer Service
Curriculum Design
Public Speaking
Leadership Development
Training
Reporting And Analysis
E Learning
Paul McLeod Summary
Paul McLeod, based in Florida, United States, is currently a Associate Director, Customer Success at Wolters Kluwer TeamMate. Paul McLeod brings experience from previous roles at Wolters Kluwer TeamMate and Kaplan University. Paul McLeod holds a 2012 - 2014 Master of Business Administration (M.B.A.) @ Kaplan University. With a robust skill set that includes Reporting & Analysis, Employee Engagement, Strategic Planning, Tableau, Microsoft SQL Server and more. Paul McLeod has 2 mobile phone numbers on RocketReach.
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