Paul Grant Email & Phone Number
Chief Operating Officer @ MarketStar
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Paul Grant Location
- Salt Lake City, UT, US
Paul Grant Work
- 2025 -now Chief Operating Officer @
- 2019 -2025 Chief Customer Officer @
- 2016 -2018 Chief Revenue Officer @
- 2009 -2016 Executive Vice President @
- 2008 -2009 VP, Operations @
- 2006 -2008 Director, Business Development - IWI and inthinc (acquired by Orbcomm) @
- 2000 -2006 Director, Client Services @
- 1999 -2000 Inside Channel Account Manager @
- 1998 -1999 Inside Sales Manager @
- 1997 -1998 Marketing and Sales Associate @ TITUS Communications
Paul Grant Education
- Weber State University
(Bus. Administration/Marketing & Japanese)
1993-1999
Paul Grant Skills
- BPO
- Call Center
- Telemarketing
- Customer Experience
- Outsourcing
- Contact Centers
- Call Center Development
- Inbound Marketing
- Customer Satisfaction
- Service Delivery
- Vendor Management
- Workforce Management
- Offshoring
- IVR
- CRM
- Sla
- Avaya
- Team Management
- Outsourcing Management
- Operations Management
- Lead Generation
- Call Centers
- Solution Selling
- Contact Center Management
- Account Management
- Quality Assurance
- Managed Services
- Telephony
- Customer Acquisition
- COPC
- Team Leadership
- IEX
- P&L Management
- Management
- Technical Support
- Performance Management
- Process Management
- Transition Management
- Customer Experience Management
- IT Operations
- Process Improvement
- Business Development
- IT Outsourcing
- ACD
- Capacity Planning
- Operational Excellence
- Business Process Improvement
- Customer Retention
- Professional Services
- IT Service Management
- Public Speaking
- JavaScript
- Business Strategy
- Microsoft Excel
- Sales
- Marketing
Paul Grant Summary
- Paul Grant, based in Salt Lake City, UT, US, is currently a Chief Operating Officer at MarketStar. Paul Grant brings experience from previous roles at MarketStar and Teleperformance. Paul Grant holds a 1993 - 1999 Weber State University. With a robust skill set that includes BPO, Call Center, Telemarketing, Customer Experience, Outsourcing and more. Paul Grant has 3 emails and 2 mobile phone numbers on RocketReach.
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