Paul Grant Email & Phone Number
Chief Operating Officer @ MarketStar
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Paul Grant Location
- Salt Lake City, UT, US
Paul Grant Work
- Chief Operating Officer @ (March 2025 - Present)
- Chief Customer Officer @ (January 2019 - April 2025)
- Chief Revenue Officer @ (October 2016 - December 2018)
- Executive Vice President @ (February 2009 - September 2016)
- VP, Operations @ (February 2008 - February 2009)
- Director, Business Development - IWI and inthinc (acquired by Orbcomm) @ (January 2006 - January 2008)
- Director, Client Services @ (January 2000 - January 2006)
- Inside Channel Account Manager @ (January 1999 - January 2000)
- Inside Sales Manager @ (January 1998 - January 1999)
- Marketing and Sales Associate @ TITUS Communications (January 1997 - January 1998)
Paul Grant Education
- Weber State University
(Bus. Administration/Marketing & Japanese)
1993-1999
Paul Grant Skills
- BPO
- Call Center
- Telemarketing
- Customer Experience
- Outsourcing
- Contact Centers
- Call Center Development
- Inbound Marketing
- Customer Satisfaction
- Service Delivery
- Vendor Management
- Workforce Management
- Offshoring
- IVR
- CRM
- Sla
- Avaya
- Team Management
- Outsourcing Management
- Operations Management
- Lead Generation
- Call Centers
- Solution Selling
- Contact Center Management
- Account Management
- Quality Assurance
- Managed Services
- Telephony
- Customer Acquisition
- COPC
- Team Leadership
- IEX
- P&L Management
- Management
- Technical Support
- Performance Management
- Process Management
- Transition Management
- Customer Experience Management
- IT Operations
- Process Improvement
- Business Development
- IT Outsourcing
- ACD
- Capacity Planning
- Operational Excellence
- Business Process Improvement
- Customer Retention
- Professional Services
- IT Service Management
- Public Speaking
- JavaScript
- Business Strategy
- Microsoft Excel
- Sales
- Marketing
Paul Grant Summary
- Paul Grant, based in Salt Lake City, UT, US, is currently a Chief Operating Officer at MarketStar. Paul Grant brings experience from previous roles at MarketStar and Teleperformance. Paul Grant holds a 1993 - 1999 Weber State University. With a robust skill set that includes BPO, Call Center, Telemarketing, Customer Experience, Outsourcing and more. Paul Grant has 2 emails and 2 mobile phone numbers on RocketReach.
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