Patrick Forrester Email & Phone Number
Vice President Global Service Delivery @ Concentrix
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Patrick Forrester Location
- Belfast, GB
Patrick Forrester Work
- Vice President Global Service Delivery @ (October 2018 - Present)
- Vice President Operations and Program Management @ (April 2017 - October 2018)
- Vice President Operations, Continental Europe @ (August 2016 - April 2017)
- Senior Operations Director, Northern Europe @ (September 2014 - August 2016)
- Country Manager, Northern Ireland @ (August 2013 - September 2014)
- Business Director - Ireland @ (August 2012 - August 2013)
- General Manager @ (April 2006 - July 2012)
- Call Centre Manager @ (September 2005 - March 2006)
- Call Centre Manager @ (October 2004 - September 2005)
Patrick Forrester Education
- Royal Belfast Academical Institution 1987-1994
Patrick Forrester Skills
- Team Management
- Contact Centers
- New Business Development
- Recruiting
- Customer Service
- Call Center
- Call Centers
- Telemarketing
- Account Management
- Change Management
- Performance Management
- Email Marketing
- Customer Acquisition
- Call Center Development
- Outsourcing
- Workforce Management
- Sales Management
- Management
- Digital Marketing
- Strategic Planning
- Marketing Strategy
- Service Delivery
- Direct Marketing
- Business Development
- Direct Sales
- Customer Retention
- Customer Experience
- Stakeholder Management
- Inbound Marketing
- CRM
- Coaching
- Lead Generation
- Business Strategy
- Sales
- B2B
- Team Leadership
- Sales Process
- Customer Satisfaction
- BPO
- Strategy
- Leadership
- Key Account Management
- Database Marketing
- Operations Management
- Offshoring
- Business Process Improvement
- People Development
- Business Analysis
- Operations
- Marketing
Patrick Forrester Summary
- Patrick Forrester, based in Belfast, GB, is currently a Vice President Global Service Delivery at Concentrix. Patrick Forrester brings experience from previous roles at Convergys and Stream Intelligent Contact. Patrick Forrester holds a 1987 - 1994 Royal Belfast Academical Institution. With a robust skill set that includes Team Management, Contact Centers, New Business Development, Recruiting, Customer Service and more. Patrick Forrester has 1 emails and 1 mobile phone numbers on RocketReach.
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