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OutPLEX Information

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OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands. For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results. As a Minority Certified Company, OutPLEX prides itself on a supportive and positive team culture and employee experience. OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500. Our Solutions include: ► Outsourced Customer Service, Sales & Technical Support ► Specializing in Digital Messaging, Automation, and Voice ► Conversational AI Chat Bot Development ► SMS Digital Messaging and Live Chat ► Software Programming, Professional Services Support and Back Office Solutions Visit OutPLEX.com for more information or call 866-531-5773. #Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices

Website https://www.outplex.com
Revenue $389.9 million
Employees 305 (159 on RocketReach)
Founded 2001
Address 6301 NW 5th Way Suite 1700, Fort Lauderdale, Florida 33315, US
Phone +1 866-856-2737
Technologies
Industry Outsourcing and Offshoring Consulting, Call Center, Live Chat, Administrative Services, E-mail, Consulting, Social Media Management, Customer Service, Call Centers, Internet, Technical Support, SMS, Internet Services, Market Research, Chat Bot, Data and Analytics, Back Office, Design, Marketing, Sales and Marketing, Messaging, Information Technology, Messaging and Telecommunications, Outsourcing, Professional Services
Keywords Customer Contact Management, Business Process Outsourcing, Digital Customer Service, Omnichannel Customer Support, Customer Support Solutions, Contact Center Outsourcing, Outsourced Customer Service, Customer Experience Management, Global Customer Support, Call Center Services, Bpo Services, Customer Service Outsourcing, Digital Solutions, Customer Engagement, Contact Center Technology, Customer Relationship Management, Outsourced Contact Center, Customer Care Solutions, International Customer Support
Competitors Concentrix, Teleperformance, Alorica, Sykes El Salvador, TaskUs, Nuance Communications, TTEC, Sitel UK & Ireland, Arise, Transcom +37 more (view full list)

OutPLEX Questions

The OutPLEX annual revenue was $389.9 million in 2026.

Juan Rosario is the Director of Business Development of OutPLEX.

159 people are employed at OutPLEX.

OutPLEX is based in Fort Lauderdale, Florida.

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