OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/
View Top Employees from OTRS Group| Website | https://www.otrs.com/ |
| Revenue | $8 million |
| Employees | 115 (96 on RocketReach) |
| Founded | 2003 |
| Address | 11 Zimmersmühlenweg, Oberursel, Hessen 61440, DE |
| Phone | +49 6172 6819880 |
| Fax | +49 9421 5681818 |
| Technologies |
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| Industry | Software Development, Software General, Help Desk and Ticketing software, Software, IT Service Management |
| Web Rank | 264954 |
| Web Visits | 148350 |
| Keywords | It Service Management, Incident Management, Security Management, Customer Relationship Management, Service Management, Help Desk |
| Competitors | SunView Software, Inc., Sunrise software HR case management, SysAid, Wendia, iET Solutions |
| SIC | SIC Code 73 Companies, SIC Code 737 Companies |
| NAICS | NAICS Code 5415 Companies, NAICS Code 541511 Companies, NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 54151 Companies |
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OTRS Group Questions
The OTRS Group annual revenue was $8 million in 2024.
Alexander Kaiser is the Director Customer Solutions of OTRS Group.
96 people are employed at OTRS Group.
OTRS Group is based in Oberursel, Hessen.
The NAICS codes for OTRS Group are [5415, 541511, 541, 54, 54151].
The SIC codes for OTRS Group are [73, 737].
Top OTRS Group Employees
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ViewAndré Mindermann
Co-Founder and Chief Executive Officer at OTRS Group
Hessen, Sachsen-Anhalt, Germany21 -
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