Osama Ayyad's Location
Egypt
Osama Ayyad's Work
- Operations Manager @ Concentrix
- Senior Operations Team Manager @ Concentrix
- Operations Team Manager @ Concentrix
- Trainer @ Concentrix
- Mentor @ Concentrix
- Xbox Customer Support, UK. @ Xceed
- Customer Service Representative @ Vodafone
Osama Ayyad's Education
- Arab Academy for Science, Technology and Maritime Transport
Master of Business Administration - MBA (Business Administration, Management and Operations)
2022 - 2024 - Università degli Studi Guglielmo Marconi
Digital Transformation Strategist (Implementing Successful Digital Transformation Plan for an Organization)
2023 - 2023 - Benha University
Bachelor's degree (ENGLISH LANGUAGE AND LITERATURE/LETTERS)
- Academy of Arts
Bachelor's degree (Acting & Directing (Theater, TV & Cinema))
2012
Osama Ayyad's Skills
- Transition Management
- Marketing
- BPO
- Customer Satisfaction
- Call Center
- Teamwork
- Customer Retention
- Team Leadership
- Time Management
- Soft Skills
Osama Ayyad's Summary
Osama Ayyad, based in Egypt, is currently a Operations Manager at Concentrix, bringing experience from previous roles at Concentrix. Osama Ayyad holds a 2022 - 2024 Master of Business Administration - MBA in Business Administration, Management and Operations @ Arab Academy for Science, Technology and Maritime Transport. With a robust skill set that includes Transition Management, Marketing, BPO, Customer Satisfaction, Call Center and more, Osama Ayyad contributes valuable insights to the industry. Osama Ayyad has 4 emails on RocketReach.
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