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Andrew Bates Location
Fair Haven, NJ, US
Andrew Bates Work
2022 -now Group Vice President - Sales and Account Management @
2018 -2022 Vice President Sales and Account Management @
2017 -2018 SVP Sales and Client Management @
2013 -2016 Vice President -Sales and Client Services - Major Markets @ Sykes
2000 -2013 Executive Director - Business Development @ Sykes Enterprises
1992 -2000 Program Director @
Andrew Bates Education
Western University 1989-1994
University of California, Berkeley, Haas School of Business 2014
Andrew Bates Skills
Outsourcing
BPO
Business Development
Call Centers
Customer Experience
Vendor Management
Operations Management
CRM
Call Center
Account Management
Contact Centers
Performance Management
Offshoring
Workforce Management
Process Improvement
Business Process Improvement
Executive Management
Business Process Outsourcing (BPO)
Strategy
Strategic Planning
Customer Service
New Business Development
Customer Relationship Management (CRM)
Program Management
Financial Services
Business Strategy
Strategic Partnerships
Negotiation
Customer Relations
Contract Negotiation
Business Growth
Business Planning
Organizational Development
RFP
Inbound Marketing
Accountability
Contract Negotiations
Strategy Development
Planning
Offshore
Strategic Business
Income Statement
Management
Profitability
Sales
Sales Management
Leadership
Hunter
Team Leadership
Team Management
Andrew Bates Summary
Andrew Bates, based in Fair Haven, NJ, US, is currently a Group Vice President - Sales and Account Management at Concentrix. Andrew Bates brings experience from previous roles at Concentrix, Conduit Global, Sykes and Sykes Enterprises. Andrew Bates holds a 1989 - 1994 Western University. With a robust skill set that includes Outsourcing, BPO, Business Development, Call Centers, Customer Experience and more. Andrew Bates has 3 emails on RocketReach.
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