Order Solutions Information

Order Solutions is powered by TSD Global and large customer experience outsourcing company. Order Solutions streamlines off premise phone orders for companies like Denny's, Hooters, TGI Fridays, and Famous Daves of America. We help you delight your customers, improve your guest experience, and maximize your call-in order sales. Our friendly trained restaurant call center agents handle your phone orders in a quiet environment with 100% attention on your guests. Our restaurant partners increased average order size between 8-18% after partnering with Order Solutions. How It Works: When a customer calls in to place a take-out order, they will speak directly to a certified agent who's trained on your brand. No long hold times or un answered calls ever! The customer will be greeted with a friendly agents who wear noise canceling headsets- ensuring a pleasant, comfortable experience for your customer. All of our agents have been extensively trained our restaurant partners menu and help customers choose the perfect order. Through our “friendly” up-selling techniques that are scientifically tested, our agents can significantly increase your revenue. The customer places their order through our team of agents and our technology seamlessly integrates into our clients POS (point of sale) system to make the process simple and easy. Customers then pick up their order at the restaurant and are delighted with the experience.