Established in 2010 by experienced industry professionals, Optima Solutions Services is a medium sized multilingual business processes outsourcing company with focus on quality. Optima supports its clients in growing their business and increasing customer satisfaction, through best in class approach for both sales and support services, through various channels and technologies. Optima’s medium size ensures better focus and customized solutions towards delivering high quality services and results. Our journey started with an enthusiastic and experienced team and shortly Optima proved to be a reliable and high quality provider for large multinational companies in various industries like telecom, financial services and utilities. As recognition of our high quality services, Contact Center Magazine awarded Optima with the Best Medium Contact Center Awards at the Romanian Contact Center Awards Gala in 2013 2015 and 2017.
| Website | http://www.optimacall.ro |
| Revenue | $7.3 million |
| Employees | 168 (108 on RocketReach) |
| Founded | 2010 |
| Phone | +40 21 300 1945 |
| Technologies |
JavaScript
,
HTML
,
PHP
+21 more
(view full list)
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| Industry | Outsourcing and Offshoring Consulting, Business Services General, Business Services |
| Web Rank | 10 Million |
| Keywords | Business Process Outsourcing, Bpo Services, Customer Support, Outsourced Services, Customer Service, Multilingual Services, Business Process Management, Call Center, Contact Center, Customer Care, Customer Relationship Management, Help Desk Support, Technical Support, Back Office Support, Lead Generation, Virtual Assistant, Data Processing, Order Processing, Data Entry, Appointment Scheduling |
| Competitors | Alorica, Genpact, Sitel UK & Ireland, Atento, Concentrix, Webhelp, Arvato, TTEC, Intelenet Global Services, SYKES LATAM +43 more (view full list) |
| SIC | SIC Code 738 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 56 Companies, NAICS Code 561 Companies |
Looking for a particular Optima Solutions Services employee's phone or email?
The Optima Solutions Services annual revenue was $7.3 million in 2026.
Andrei Ionescu is the CEO of Optima Solutions Services.
108 people are employed at Optima Solutions Services.
The NAICS codes for Optima Solutions Services are [56, 561].
The SIC codes for Optima Solutions Services are [738, 73].