OneDirect Information

OneDirect is India’s leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include: 1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations) 2. Feedback Management Platform - Customers, Employees, and Partners 3. Messaging - FAQs, Smart help, and Live Chat. 4. Advance analytics engine - Command centers. 5. Service 360 - The one true view of the customer and his journey with the brand. We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality.

Website	http://www.getonedirect.com
Employees	55 (28 on RocketReach)
Founded	2013
Technologies	JavaScript , HTML , Twitter +26 more (view full list)
Industry	IT Services and IT Consulting
Keywords	Customer Experience Management, Service Management Platform, Omnichannel Customer Service, Customer Relationship Management, Customer Service Platform, Cx Platform, Call Center Software, Customer Engagement Platform, Social Media Management, Multichannel Customer Service, Customer Feedback Management, Contact Center Software, Customer Support Software, Customer Communication Management, Help Desk Software, Cx Software, Online Reviews Management
Competitors	Salesforce, HubSpot, Zendesk Sell, Zoho, Talkdesk, Intercom, Help Scout, HappyFox, Overseas Examinations Commission, Kayako +47 more (view full list)