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Omer Hamza Work
Quality Lead @ (April 2025 - Present)
Quality Lead @ Interactive Smart Communication Company (ISCC) – Salam Sister Company (April 2025 - Present)
Quality Unit Head @ (July 2021 - April 2025)
Quality Specialist @ (May 2014 - July 2021)
Head of Contact Center @ CCC by STC – Upsource by Solutions (May 2014 - April 2025)
Back Office Specialist @ (May 2014 - October 2016)
network engineering @ namareg zahabia (January 2012 - September 2013)
Omer Hamza Education
Sikkim Manipal University of Health, Medical and Technological Sciences
MScIT (IT)
2006-2009
SIKKIM MANIPAL UNIVERSITY
Postgraduate Degree
SIKKIM MANIPAL UNIVERSITY
Master of Science
ShargMotors/ŞərqMotors
Bachelor of Computer Science
Omer Hamza Skills
Ingegneria Delle Reti
VoIP
IP
Data Center
Ethernet
Leadership
Networking
Microsoft Office
Management
Data Analysis
Call Center Quality Specialist
Repoting
Microsoft Excel
Quality Auditing
Team Leadership
Customer Service
Business Intelligence
Omer Hamza Summary
Omer Hamza, is currently a Quality Lead at Interactive Smart Communications (ISC). Omer Hamza brings experience from previous roles at Interactive Smart Communication Company (ISCC) – Salam Sister Company, ccc by stc, Contact Center Company and CCC by STC – Upsource by Solutions. Omer Hamza holds a 2006 - 2009 MScIT in IT @ Sikkim Manipal University of Health, Medical and Technological Sciences. With a robust skill set that includes Ingegneria Delle Reti, VoIP, IP, Data Center, Ethernet and more.
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