ccc by stc Information

ccc is a leading customer experience management BPO company, headquartered in Riyadh, Saudi Arabia. We are currently present in three strategic locations across KSA, with a stronghold of 6000+ employees of both genders and are backed by strong financial stability and a high Saudization rate. Our differentiated innovation, agility, expertise, and flawless execution enable us to deliver excellence in customer experiences and obtain high-performance results for our clients with every project we undertake. Our spectrum of seamless solutions spans outsourced customer care, technology services, digital business, consulting, back office, and other specialized services to enrich customer experience. We offer a variety of Solutions and Services that fit the business needs of different vertical markets with a strong services roadmap that can go beyond customer expectations. We apply best-in-class practices to offer omni-channel operations to ensure that our outcomes for our clients are of the highest quality, scalability, and productivity. OUR BACKGROUND IN BRIEF ccc was established in 2010 as a joint venture by Saudi Telecom Company along with a global leader in business outsourcing. This partnership allowed ccc to access advanced global expertise and apply the highest level of international standards and best practices that cemented ccc’s position as a regional leader in business outsourcing. In a major strategic step towards progress and development, ccc was acquired by solutions by stc in 2023. This acquisition favored ccc to continue its journey of growth and expansion in the field of business outsourcing and provide integrated services to our customers in the region.