AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.
Wire is a secure messaging & collaboration tool for businesses with end-to-end encryption, group chats, video & voice calls, file sharing, screen sharing & more.
Clarabridge Engage helps companies to leverage through multiple digital customer service channels focusing on operational efficiency and service quality.
Genesys Inbound helps in real-time monitoring of key voice interaction data, including the number of interactions in a queue, average wait times, SLA adherence and staff activities.
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.
ccc by stc Programming Languages And Frameworks Technology
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices.
Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.
Oracle Consulting offers services and methodologies designed to address technology needs ranging from strategic planning to enterprise system optimization.
Oracle ERP Cloud is a software as a service, SaaS, solution for businesses to control and manage multiple facets of their business. The ERP cloud offering provides management for their accounting, procurement processes, projects and more throughout the company.
Taleo Recruiting is a Cloud based recruiting software that automates e-recruitment and provides talent intelligence from data captured during the hiring process.