Vice President of Operations @ (June 2021 - March 2025)
Senior Director Of Operations @ (November 2020 - June 2021)
Director Of Client Operations @ (March 2019 - November 2020)
Contact Center Manager @ (July 2014 - March 2019)
Contact Center Corporate Trainer and Vendor Manager @ (June 2011 - July 2014)
Bell Captain @ Bay Point Marriott Golf and Spa Resort (February 2005 - September 2011)
Omar Botello Skills
Management
Customer Service
Customer Satisfaction
Operations Management
Sales Operations
Tourism
Vendor Management
Client Services
Account Management
Team Building
Leadership Development
Career Path Planning
Leadership
Training
Microsoft Office
Team Leadership
Team Management
Sales
Customer Experience
Performance Management
Outsourcing
Customer Relationship Management (CRM)
Coaching
Telecommunications
Contact Center Management
Contact Center Operations
Customer Relationship Management Crm
Nearshore
Contact Centers
Business Process Outsourcing Bpo
Customer Relationship Management
Business Process Outsourcing
Omar Botello Summary
Omar Botello, based in Kingston, JM, is currently a VP Operations, Nearshore Ops(JAM and GUA) at VXI Global Solutions. Omar Botello brings experience from previous roles at HGS and Teleperformance. With a robust skill set that includes Management, Customer Service, Customer Satisfaction, Operations Management, Sales Operations and more. Omar Botello has 2 emails and 2 mobile phone numbers on RocketReach.
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