Oliver Nott Email & Phone Number
Director Customer Support @ Guardsquare
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Oliver Nott Location
- Sandwell, Sandwell, United Kingdom
Oliver Nott Work
- Director Customer Support @ (January 2026 - Present)
- Senior Director Support and Professional Services @ CodeSecure, Inc. (August 2021 - December 2025)
- Director, Global Support @ (May 2020 - July 2021)
- Customer Support and Success Manager @ (November 2015 - May 2020)
- Lead Customer Support Engineer @ (July 2013 - November 2015)
- Technical Support Account Manager @ (January 2013 - July 2013)
- Customer Support Manager @ (December 2011 - January 2013)
- Technical Support Engineer - EMEA @ (June 2010 - December 2011)
- ERP Project Implementer @ (March 2005 - June 2010)
- Progress GUI Programmer and IT Manager @ Chesapeake Newcastle (October 2000 - February 2005)
- Progress GUI Programmer @ Protrack Computer Systems (May 1999 - October 2000)
- IT Support Technician @ Pex Socks (May 1998 - April 1999)
Oliver Nott Education
- University of Wales, Cardiff
B.Sc (Business Information Systems)
1995-1998 - Porthcawl Comprehensive School
BTEC National Diploma (Business and Finance)
1988-1995
Oliver Nott Skills
- Key Performance Indicators
- Customer Satisfaction
- Applications Support
- Software Development
- Software Implementation
- Spinning Instructor
- Database Security
- Father
- Software Project Management
- Technical Support
- Customer Support
- Microsoft SQL Server
- Databases
- Integration
- Sybase
- Project Management
- Oracle
- Security
- Unix
- Enterprise Software
- Reverse Engineering
- Obfuscation
- iOS
- Android
- Android SDK
- ERP
- MySQL
- Professional Services
- CRM
- Salesforce.com
- Mobile Applications
- Start-ups
- Troubleshooting
- Business Process
- Product Management
- AI & Automation in Customer Support
- API Integration & Orchestration
- API-Driven Workflow Automation
- Application Security
- Automation and AI Integration for Support Efficency
- Client Relationship Management
- CodeSentry
- CodeSonar
- Collaborative Problem Solving
- Cross-Functional Stakeholder Alignment
- Cross-Platform Workflow Design
- Cross-Regional Team Leadership
- Customer Enablement & Self-Service Design
- Customer Identity & Access Management (CIAM)
- Customer Retention
- Customer Satisfaction (CSAT) & Net Promoter Score (NPS) Management
- Customer Support Leadership
- Cybersecurity & DevSecOps Support
- Enterprise Account Management
- Executive Stakeholder Management
- Global Support Operations
- Global Team Management
- Incident & Escalation Management
- Key Performance Indicators (KPIs)
- Mobile Application Development
- No-Code Automation Strategy
- Operational Efficiency
- Operational Resilience & Error Handling
- Post-Merger Integration
- Post-Sales Customer Success
- Product Feedback & Roadmap Influence
- Revenue Growth Strategies
- SLA Management & Compliance
- Security Performance Optimization
- Service Monetization
- Strategic Account Management
- Support Automation & Analytics
- Support Management
- System Architecture & Platform Consolidation
- Team Leadership & Development
- Technical Product Training
- Technical Troubleshooting & Root Cause Analysis
- Third-Party App Integration
- Value-Added Services (VAS)
- Vulnerability Assessment & Mitigation
- Zendesk and Support System Implementation
- SQL
- Public Speaking
- Social Media
- Start Ups
Oliver Nott Summary
- Oliver Nott, based in Sandwell, Sandwell, United Kingdom, is currently a Director Customer Support at Guardsquare. Oliver Nott brings experience from previous roles at CodeSecure, Inc., Digital.ai and Arxan Technologies. Oliver Nott holds a 1995 - 1998 B.Sc in Business Information Systems @ University of Wales, Cardiff. With a robust skill set that includes Key Performance Indicators, Customer Satisfaction, Applications Support, Software Development, Software Implementation and more. Oliver Nott has 1 emails and 2 mobile phone numbers on RocketReach.
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