Nicola Steele, based in Edinburgh, GB, is currently a Claims Assessor at Royal London, bringing experience from previous roles at Lloyds Banking Group, GP Plus, Royal Voluntary Service and QDOS Mystery Shopping. Nicola Steele holds a 2020 - 2020 Life, critical illness and disability underwriting (P61) in Medical Insurance Specialist/Medical Biller @ Chartered Insurance Institute. With a robust skill set that includes Customer Service, Problem Solving, Microsoft Office, SPSS, Prioritize Workload and more, Nicola Steele contributes valuable insights to the industry.