NICE Technology Stack

Ab Initio Software is an American multinational enterprise software corporation specializes in high-volume data processing applications and enterprise application integration.

Amazon Cloud Search is a search marketing and content marketing software application that produces a list of search results based on keyword/keyterm relevance and custmers own ranking preference. The application results are controlled via the Amazon Cloud Search user dashboard and search widget can be embedded anywhere on clients website.

Amazon Elastic MapReduce is a web service that makes it easy to quickly process vast amounts of data.

Amazon Forecast is a fully managed, machine learning service by AWS, designed to help users produce highly accurate forecasts from time-series data.

Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.

Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse

Amazon Translate is a neural machine translation service powered by deep learning models that allow for fast and accurate translation supporting multiple languages.

Acme Packet (part of Oracle) provides voice, data and communications services and applications across IP networks for service providers and enterprises

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Amdocs is a digital network transformation and communication platform designed for network service providers

Aspect Unified IP is a unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels and more.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Aura Application Enablement Services (AE Services) is a server-based software solution that provides an enhanced set of telephony APIs.

Avaya Aura Contact Center (AACC) is an all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Acquired.io allows the users to manage all channels in one place in automated performance driven way.

Adobe Experience Platform, the foundation of Experience Cloud, is an open system that transforms all Adobe and non-Adobe data into robust customer profiles that update in real time and uses AI-driven insights to help deliver the right experiences across every channel.

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Camtasia by TechSmith is a software suite for screencasting and video tutorial creation.

Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.

Actimize's AML solution enables integrated AML lifecycle management while delivering insight across the customer lifecycle to ensure smart and cost-effective AML operations for a positive, holistic customer experience.

ADP Payroll offers payroll processing solutions for businesses.

ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.

Azure Cost Management is a SaaS solution that empowers organizations to monitor, allocate, and optimize cloud spend in a multi-cloud environment.

IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.

Concur is an integrated travel and expense management solution.

Forecast is an AI powered resource & project management platform for companies that care about delivering projects on time, scope and budget

AddToAny is the universal sharing platform for websites and apps.

Adobe Edge is a suite of web development tools that uses HTML5, JavaScript, and CSS3 functionality to easily build mobile and web applications.

Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.

Amazon Athena is a serverless, interactive query service to query data and analyze big data in Amazon S3 using standard SQL.

Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.

BusinessWire offers press release distribution and regulatory disclosure services.

CAKE provides a SaaS-based solution for advertisers, publishers and networks to track, attribute and optimize their spend in real-time.

CIENCE is B2B Lead Generation Platform

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Adobe Coldfusion helps small and medium enterprises to develop, design and deploy web and cloud-native applications seamlessly.

Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.

FrameMaker is one of Adobe's desktop publishing offering and a piece of Adobe's Creative Suite of design products.

Amazon CloudFront is a content delivery web service.

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

Apache Ant is a Java library and command-line tool whose mission is to drive processes described in build files as targets and extension points dependent upon each other. The main known usage of Ant is the build of Java applications. Ant supplies a number of built-in tasks allowing to compile, assemble, test and run Java applications. Ant can also be used effectively to build non Java applications, for instance C or C++ applications.

A visual development tool for creating, publishing, and managing websites and mobile content

Adobe Photoshop is a webtop application for editing images and photos online.

ANSYS is an engineering simulation and 3-D design software.

Google Sites is a free and easy way to create and share web pages.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

NVIDIA designs graphics processing units for the gaming and professional markets, as well as system on a chip units for the mobile computing and automotive market.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

Cross-platform plugin plays animations, videos and sound files in .SWF format.

Adobe Flex is an open source application framework for building and maintaining expressive web applications.

AlertOps connect monitoring, ticketing and chat tools to collect events, prioritize, and resolve incidents to reduce downtime.

Amazon API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale.

Amazon Aurora is a MySQL and PostgreSQL-compatible relational database built for the cloud, that combines the performance and availability of traditional enterprise databases with the simplicity and cost-effectiveness of open source databases.

Amazon DynamoDB is a flexible NoSQL database service.

ElastiCache is a web service that makes it easy to deploy, operate, and scale an in-memory cache in the cloud.

Amazon RDS for MySQL makes it easy to set up, operate, and scale MySQL server deployments in the cloud.

Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.

Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more. 

Atlassian Cloud provides full suite of collaboration products for teams: JIRA, Bitbucket, Confluence, Trello, Jira Service Desk and more.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Automation Studio is a circuit design, simulation and project documentation software for fluid power systems and electrical projects.

Avaya Aura is an enterprise collaboration software.

Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts.

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more.

Amazon Batch is a fully managed batch processing service offered by AWS. It enables developers, engineers, and scientists to easily and efficiently run hundereds of thousands of batch computing jobs on AWS.

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.

Amazon EC2 Container Service is a highly scalable, high-performance​ container management service that supports Docker containers.

Amazon Elastic Block Store (Amazon EBS) is an easy to use, high-performance, block-storage service designed for use with Amazon Elastic Compute Cloud (EC2) for both throughput and transaction intensive workloads at any scale.

Amazon Elastic Kubernetes Service (Amazon EKS) gives the flexibility to start, run, and scale Kubernetes applications in the AWS cloud or on-premises.

Cloud based storage systems by AWS.

Amazon Virtual Private Cloud lets you provision a logically isolated section of the AWS cloud.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Amazon Cognito is a service that makes it easy to save mobile user data, such as app preferences or game state, in the AWS Cloud.

Amazon GuardDuty is a threat detection service that continuously monitors for malicious activity and unauthorized behavior to protect your AWS accounts, workloads, and data stored in Amazon S3.

Amazon MQ is a managed message broker service for Apache ActiveMQ and RabbitMQ that makes it easy to set up and operate message brokers on AWS.

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway.

AWS Identity and Access Management (IAM) enables users to manage access to AWS services and resources securely.

AWS Security Hub gives a comprehensive view of security alerts and security posture across the AWS accounts.

AWS Single Sign-On (AWS SSO) is a cloud service that allows you to grant users access to AWS resources, such as Amazon EC2 instances, across multiple AWS accounts.

Azure Active Directory (Azure AD) is enterprise cloud-based identity and access management (IAM) solution.

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.

Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.

Apache Hadoop HDFS (Hadoop Distributed File System) is a distributed file system that handles large data sets running on commodity hardware. It is used to scale a single Apache Hadoop cluster to hundreds and thousands of nodes.

Apache Ignite is an open source distributed database for high-performance computing with in-memory speed.

AWS Auto Scaling is the ability to increase or decrease the desired count of tasks in Amazon EC2 service automatically.

AWS Certificate Manager is a service that lets users easily provision, manage, and deploy public and private Secure Sockets Layer/Transport Layer Security (SSL/TLS) certificates for use with AWS services and other internal connected resources.

AWS Data Pipeline is a web service that helps users reliably process and move data between different AWS compute and storage services, as well as on-premises data sources, at specified intervals.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

Paessler PRTG Network Monitor is an company offers PRTG network monitor, an information technology infrastructure unified monitoring solution; and PRTG billing tool, a bill generation tool.

Avaya Routers is a family of routing devices designed for networking professionals.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Brocade Switches is a line of fiber channel networking switches designed for data centers and campus networks. It enables users to accelerate performance for demanding workloads across 32Gb/s links, optimize application performance by automatically prioritizing traffic, detect and recover from the network and device-level workloads automatically, reconfigure out-of-compliance fabrics, identify anomalies to manage fault isolation and troubleshooting, as well as leverage policy-based templates

Calico provides virtual networking and security for containers, VMs, and bare metal services running on top of virtual network fabric.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.

Apache JMeter™ application is OSS, a 100% Java application designed to load test functional behavior and measure performance

Bitbucket Pipelines brings continuous integration and delivery to Bitbucket cloud, empowering teams to build, test, and deploy their code.

Our continuous integration and delivery tools are simple yet powerful, allowing teams of all sizes to build better software, faster.

Cypress.io is an end-to-end Javascript​ testing framework.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Mocking framework for unit tests in Java.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

SoapUI is an Open Source functional testing tool for API testing.

Base is a CRM software focused on empowering sales teams to win more deals. By automating tasks, data capture and analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.

DemandTools is the leading data quality toolset for Salesforce. It is a suite of modules to control, standardize, verify, deduplicate, import and generally manipulate data. DemandTools allows users to mass update, reassign ownership, and/or merge duplicate CRM records.

Drip is a powerful email marketing automation tool with a visual campaign builder, workflow management and subscriber engagement analysis tools.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

The Highspot sales enablement platform connects sales teams to the most relevant content for each situation.

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data.

Lead411 provides companies with a lead and sales contact database.

DocuSign is a secure, web-based Digital Transaction Management (DTM) platform and eSignature solution. 

Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.

LexisNexis offers content-enabled workflow solutions in the legal, risk management, corporate, government, accounting, and academic markets.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Microsoft Office 2013 is a suite of productivity applications that includes Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access, InfoPath and Link, along with a Visio file viewer and an optional inclusion of Project.

NICE Robotic Process Automation (RPA) makes routine desktop tasks easy, fast and error-free, for improved efficiency, customer satisfaction and employee engagement.

Oracle Artificial Intelligence helps organizations automate operations, drive innovation, and make smarter decisions securely.

Oracle Banking help Banks to transform their business models by streamlining and automating business processes. Also adopting new distribution strategies and implementing key enterprise services.

IBM Rational Synergy is a task-based, software configuration management (SCM) solution that brings together global, distributed development teams on a unified platform. It provides capabilities that help software and systems development teams work and collaborate faster and easier.

NICE Robotic Process Automation is an RPA tool for both cloud and on-prem deployments.

Nintex USA Inc. provides workflow automation software and platform for business users, developers, and IT professionals.

Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Oracle Retail helps retailers to better anticipate customer demand, simplify operations, and inspire associates and consumers alike.

SAP Intelligent Robotic Process Automation is a SAP product that helps organisations to design and orchestrate software robots that automates and simplifies business processes to accelerate desired outcomes.

Oracle SOA Suite provides a comprehensive suite of components for developing, securing, and monitoring service-oriented architecture (SOA).