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Nestor Ramirez Location
Westfield, NJ, US
Nestor Ramirez Work
Business Operations Manager, E-Commerce Customer Service | Support Ops and BPO Vendor Management @ (October 2024 - Present)
Co-Founder and Operations Manager | Retail, Wholesale and E-Commerce @ (December 2023 - October 2024)
Learning Development Performance Manager | Onboarding, Training and Contact Center Enablement @ (March 2023 - December 2023)
Business Operations Manager | Global BPO Vendor Operations, LatAm, Africa and SE Asia @ (April 2020 - March 2023)
Performance Enablement Manager (Sprint) | Offshore Vendor Management and Quality @ (September 2012 - April 2020)
Senior Team Lead, Customer Support (Virgin Mobile USA) | Executive and Regulatory Escalations @ (July 2008 - September 2012)
Tier 3 Technical Support Operations Manager | Contact Center Operations and Workforce Planning @ (July 2006 - July 2008)
Global Operations Centre Account Manager | Offshore Migration Lead, Hyderabad @ C3i Solutions (now Telerx) (July 2004 - August 2006)
IT Technical Services Consultant @ (March 2003 - June 2004)
Nestor Ramirez Summary
Nestor Ramirez, based in Westfield, NJ, US, is currently a Business Operations Manager, E-Commerce Customer Service | Support Ops and BPO Vendor Management at Samsung Electronics America. Nestor Ramirez brings experience from previous roles at Orbital Decaf Coffee and T-Mobile. Nestor Ramirez has 3 emails and 2 mobile phone numbers on RocketReach.
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