Ramon Gregory Email & Phone Number
Senior Vice President (SVP), Customer Care @ Samsung Electronics America
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Ramon Gregory Location
- Columbus, OH, US
Ramon Gregory Work
- Senior Vice President (SVP), Customer Care @ (September 2020 - Present)
- Senior Vice President (SVP), Customer Support Services @ (January 2011 - January 2019)
- Executive Director, Consumer Sales and Service @ (January 2009 - January 2011)
- Senior Vice President, Brokerage Trading and Customer Service @ (January 2006 - January 2009)
- Senior Vice President, Customer Service Operations @ (January 2000 - January 2005)
- Senior Vice President, Global Call Center Operations @ (January 1997 - January 2000)
- Vice President of Participant Services @ (January 1994 - January 1997)
Ramon Gregory Education
- University of Cincinnati
Bachelor of Arts - BA (Communications)
Ramon Gregory Skills
- Call Center
- Customer Experience
- Customer Retention
- Vendor Management
- Process Improvement
- Account Management
- CRM
- Leadership
- Strategy
- Operations Management
- Call Centers
- Program Management
- Change Management
- Team Building
- Business Development
- Cross-functional Team Leadership
- Executive Management
- Customer Service
- Workforce Management
- Performance Management
- Outsourcing
- Management
- Team Leadership
- Project Management
- Strategic Planning
- Sales
- P&L Management
- Employee Engagement
- Analytics
- Business Process Improvement
- Direct Marketing
- Sales Operations
- Inspiring People
- Customer Satisfaction
- Project Planning
- Coaching
- Business Transformation
- International Operations
- Risk Management
- Strategic Partnerships
- Retail
- Training
- Forecasting
- Product Management
- Start-ups
- Business Analysis
- SaaS
- Competitive Analysis
- Salesforce.com
- Telecommunications
- Start Ups
- Microsoft Word
- Entrepreneurship
- Marketing
- Cross Functional Team Leadership
- Research
- Operations
- Marketing Strategy
- Business Process
- Cross Functional Team
- Public Speaking
- Trading
- Brokerage
Ramon Gregory Summary
- Ramon Gregory, based in Columbus, OH, US, is currently a Senior Vice President (SVP), Customer Care at Samsung Electronics America. Ramon Gregory brings experience from previous roles at Cardinal Health, Telstra, E*TRADE Financial and The Home Depot. Ramon Gregory holds a Bachelor of Arts - BA in Communications @ University of Cincinnati. With a robust skill set that includes Call Center, Customer Experience, Customer Retention, Vendor Management, Process Improvement and more. Ramon Gregory has 2 emails and 1 mobile phone numbers on RocketReach.
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