Neil Williams Email
Head of Customer Value and Innovation @ BMC Helix
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Neil Williams Location
- Upminster, GB
Neil Williams Work
- Head of Customer Value and Innovation @ (August 2025 - Present)
- Head Of Service Management, Operations and Datacentres @ (November 2021 - July 2025)
- Head of Service Engagement @ (May 2020 - November 2021)
- Head of Service Management @ (October 2019 - March 2020)
- EMEA Head of Service Operations @ (July 2013 - July 2019)
- Global Head of Incident and Problem Management @ (July 2011 - July 2013)
- Infrastructure Operations Manager @ (March 2010 - July 2011)
- Equity Relationship Manager @ (September 2008 - March 2010)
- EMEA Infrastructure Manager and Major Incident Manager @ Lehman Brothers (May 2005 - September 2008)
Neil Williams Education
- The Campion School
Neil Williams Skills
- Incident Management
- ITIL
- Service Delivery
- Service Management
- IT Service Management
- Change Management
- Outsourcing
- IT Governance
- Integration
- Documentation
- Team Leadership
- Project Planning
- IT Operations
- Program Management
- Troubleshooting
- Process Engineering
- Business Analysis
- Capacity Management
- Problem Analysis
- Root Cause Analysis
- Key Performance Indicators
- Metrics Analysis
- Problem Management
- Continuous Improvement
- Data Center
- Event Management
- Process Improvement
- Configuration Management
- Business Relationship Management
- Stakeholder Engagement
- Process Management
- Operational Risk
- Offshoring
- Crisis Management
- Service Improvement
- Production Support
- Analysis
- Management
- Project Delivery
- Infrastructure
- Governance
- Strategy
- Team Management
- Leadership
- Vendor Management
- IT Strategy
- Stakeholder Management
- Service Operations
- Project Management
- Microsoft Office
- Sales
- Operations
- Microsoft Excel
- Communication
- Personal Branding
Neil Williams Summary
- Neil Williams, based in Upminster, GB, is currently a Head of Customer Value and Innovation at BMC Helix. Neil Williams brings experience from previous roles at Bank of England, NHS Property Services Ltd and Nomura. Neil Williams holds a The Campion School. With a robust skill set that includes Incident Management, ITIL, Service Delivery, Service Management, IT Service Management and more. Neil Williams has 1 emails on RocketReach.
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