Neil Williams Email
Head of Customer Value and Innovation @ BMC Helix
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Neil Williams Location
- Upminster, GB
Neil Williams Work
- 2025 -now Head of Customer Value and Innovation @
- 2021 -2025 Head Of Service Management, Operations and Datacentres @
- 2020 -2021 Head of Service Engagement @
- 2019 -2020 Head of Service Management @
- 2013 -2019 EMEA Head of Service Operations @
- 2011 -2013 Global Head of Incident and Problem Management @
- 2010 -2011 Infrastructure Operations Manager @
- 2008 -2010 Equity Relationship Manager @
- 2005 -2008 EMEA Infrastructure Manager and Major Incident Manager @ Lehman Brothers
Neil Williams Education
- The Campion School
Neil Williams Skills
- Incident Management
- ITIL
- Service Delivery
- Service Management
- IT Service Management
- Change Management
- Outsourcing
- IT Governance
- Integration
- Documentation
- Team Leadership
- Project Planning
- IT Operations
- Program Management
- Troubleshooting
- Process Engineering
- Business Analysis
- Capacity Management
- Problem Analysis
- Root Cause Analysis
- Key Performance Indicators
- Metrics Analysis
- Problem Management
- Continuous Improvement
- Data Center
- Event Management
- Process Improvement
- Configuration Management
- Business Relationship Management
- Stakeholder Engagement
- Process Management
- Operational Risk
- Offshoring
- Crisis Management
- Service Improvement
- Production Support
- Analysis
- Management
- Project Delivery
- Infrastructure
- Governance
- Strategy
- Team Management
- Leadership
- Vendor Management
- IT Strategy
- Stakeholder Management
- Service Operations
- Project Management
- Microsoft Office
- Sales
- Operations
- Microsoft Excel
- Communication
- Personal Branding
Neil Williams Summary
- Neil Williams, based in Upminster, GB, is currently a Head of Customer Value and Innovation at BMC Helix. Neil Williams brings experience from previous roles at Bank of England, NHS Property Services Ltd and Nomura. Neil Williams holds a The Campion School. With a robust skill set that includes Incident Management, ITIL, Service Delivery, Service Management, IT Service Management and more. Neil Williams has 1 emails on RocketReach.
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