Nathan Hensley Email & Phone Number
Client Director, BFSI @ Alorica
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Nathan Hensley Location
- Broken Arrow, OK, US
Nathan Hensley Work
- Client Director, BFSI @ (September 2023 - Present)
- Director of Client Solutions @ (January 2015 - Present)
- Client Services Program Manager @ (October 1998 - January 2015)
Nathan Hensley Education
- Oklahoma State University
Bachelor of Science (BS)
1994-1998 - Rogers State University
Associate of Science (A.S.)
1992-1994
Nathan Hensley Skills
- Telecommunications
- Vendor Management
- BPO
- VoIP
- Program Management
- Call Centers
- Account Management
- Service Delivery
- Avaya
- Call Center
- Training
- Telephony
- Operations Management
- Workforce Management
- Customer Retention
- Customer Experience
- Process Improvement
- IVR
- Contact Centers
- Outsourcing
- Customer Satisfaction
- Coaching
- Customer Service
- Business Analysis
- Team Building
- Project Management
- Team Leadership
- Business Process Improvement
- Change Management
- Cross-functional Team Leadership
- Performance Management
- Troubleshooting
- Team Management
- Quality Assurance
- Management
- Human Resources
- Training Delivery
- Leadership
- Needs Analysis
- Leadership Development
- Strategic Planning
- Instructional Design
- CRM
- ACD
- Genesys
- Wireless
- Speech Recognition
- E-Learning
- CTI
- Call Center Development
- Cross Functional Team
- E Learning
- Microsoft Word
- Marketing
- Cross Functional Team Leadership
- Business Process
Nathan Hensley Summary
- Nathan Hensley, based in Broken Arrow, OK, US, is currently a Client Director, BFSI at Alorica. Nathan Hensley brings experience from previous roles at Alorica. Nathan Hensley holds a 1994 - 1998 Bachelor of Science (BS) @ Oklahoma State University. With a robust skill set that includes Telecommunications, Vendor Management, BPO, VoIP, Program Management and more. Nathan Hensley has 2 emails and 1 mobile phone numbers on RocketReach.
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