Nathan Clapp Email & Phone Number
Lead Escalation Manager @ UKG
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Nathan Clapp Location
- Stoneham, MA, US
Nathan Clapp Work
- Lead Escalation Manager @ (November 2020 - Present)
- Technical Support Account Manager @ (August 2013 - November 2020)
- Technical Account Manager - Escalations @ (June 2011 - August 2013)
- National Account Manager - On site at TJX HQ @ Diversified Distribution Systems (November 2009 - June 2011)
- Program Manager - On site sales at Staples HQ @ (February 2007 - March 2009)
- PM FedEx Station Coordinator @ (March 2003 - January 2007)
- Product Marketing Manager @ (March 2000 - January 2002)
- Technical Support Specialist @ (August 1996 - March 2000)
- Software Trainer @ Delphax Systems (a subsidiary of Xerox) (April 1991 - August 1996)
- Font Designer @ Agfa-Compugraphic (January 1987 - January 1991)
Nathan Clapp Education
- Salem State University
BA (Graphic Design (Minor in Media Communications))
Nathan Clapp Skills
- Account Management
- Amazon Web Services (AWS)
- Analytical Skills
- B2B
- Body Language
- Business Development
- Business-to-Business (B2B)
- CRM
- Career Management
- Client Rapport
- Client Relationship Building
- Cloud Administration
- Cloud Computing
- Communication
- Cross-functional Team Leadership
- Customer Engagement
- Customer Escalation Management
- Customer Experience
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- De-escalation
- Enterprise Software
- Escalation Management
- IT Leadership
- Interpersonal Communication
- Interpersonal Skills
- Interview Preparation
- Leadership
- Life Skills
- Management
- Microsoft Teams
- Negotiation
- Organization Skills
- Organizational Culture
- Personal Branding
- Personal Development
- Pre-sales
- Program Coordination
- Project Management
- Relationship Building
- Sales
- Salesforce.com
- Software Industry
- Software as a Service (SaaS)
- Solution Selling
- Stakeholder Management
- Strategy
- Strengths Development
- System Migration
- Teamwork
- Time Management
- Client Relationship
- Social Media
- Microsoft Office
- Customer Escalation
- Java
- Pre Sales
- Program Management
- Business to Business B2b
- Technical Support
- Training
- Distribution Systems
- Security
- Software as a Service Saas
- Cross Functional Team
- Cross Functional Team Leadership
- EMC
- Customer Relationship Management Crm
- Software as a Service
- Business to Business
- Customer Relationship Management
Nathan Clapp Summary
- Nathan Clapp, based in Stoneham, MA, US, is currently a Lead Escalation Manager at UKG. Nathan Clapp brings experience from previous roles at PTC, RSA The Security Division of EMC, Diversified Distribution Systems and Ingram Micro. Nathan Clapp holds a BA in Graphic Design (Minor in Media Communications) @ Salem State University. With a robust skill set that includes Account Management, Amazon Web Services (AWS), Analytical Skills, B2B, Body Language and more. Nathan Clapp has 3 emails on RocketReach.
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